COMPLEX FACILITIES MANAGER

Position Title: COMPLEX FACILITIES MANAGER Salary: $82,000 - $84,000 Location: Solon, OH Other Forms of Compensation: Potential Bonus ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. Job Summary ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative Facilities Management solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. Position Summary Working as the Complex Facilities Manager (CFM), you are responsible for managing the overall janitorial operations of the Solon Complex of Facilities, ensuring that services offered to our client (Nestle) are of superior quality. The CFM responsibilities require leadership & oversight of our associates, maintaining the client’s facilities to their satisfaction and managing the financial administration/organization of the business. Essential Duties and Responsibilities Management duties, including the hiring process of the team, professional development within the team, communication with staff members, performance reviews, and personal responsibility for the Facility team. Office Services including organizing and managing daily activities and events, project and move management, development of office standards and policies and procedures, management of vendor contracts, new hire orientation assistance, communication of events or service announcements, monthly newsletter, and maintenance of intranet pages. Vendor management, including vendor relations, coordination with outside vendors, performance and quality level monitoring, and researching new vendors. Safety & Security including ensuring safety and security for the facility, emergency response plans, compliance with all local regulatory requirements, function as the after-hours contact for property management, and training of office emergency procedures. Ensure familiarity with operating budgets when purchasing, reporting & tracking all financial activities including attendance, payroll, inventory & service accomplishments. Consistently monitor & maintain Compass investments in janitorial equipment, uniforms and issued electronics, ensuring swift follow-up to minimize down time or operating with sub-par equipment. Timely & proactive communications to designated points of contact (POC) on operational matters previously outlined, utilizing appropriate chain of command. Maintain compliance with all Nestle & Compass training requirements, to ensure all associates are current, avoiding disruption to their employment. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum of 3 years' management experience with increasing levels of responsibility within facilities services or another service-related field preferred. Ability to meet deadlines and make sound decisions in stressful situations. Strong customer service skills required with the ability to communicate effectively in verbal and written form Creative problem-solving skills. Ability to identify strong talent that compliments and contributes to the client’s environment. Experience in working with outside vendors, accounts payable/receivable, and budget management preferred. Proficiency in using the Internet and Microsoft Office programs including MS Word, MS Excel, MS PowerPoint, MS Outlook. Education and Experience High School Diploma or GED required. Bachelor’s degree or equivalent working experience preferred. Associates At ESFM Are Offered Many Fantastic Benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. ESFM Brandy Wilson #J-18808-Ljbffr ESFM® USA