Fleet Dispatcher - Fuel and Lubricant

Description

Since 1948, Al Warren Oil Company has been delivering reliability, integrity, and performance as a leading supplier of fuel, lubricants, and DEF solutions across the Midwest. Family-owned and operated, we've built our reputation on a foundation of exceptional service, safety, and long-term customer partnerships.

From on-site fueling and bulk delivery to fleet fueling and emergency response, our operations team ensures that our customers' businesses never stop running. Every day, our dispatchers play a critical role in coordinating deliveries that keep fleets, generators, and industrial operations moving smoothly.

Al Warren Oil is seeking a full-time Dispatcher to join our Chicago Terminal team. This individual will manage day-to-day scheduling and routing of fuel and lubricant deliveries, ensuring accuracy, safety, and outstanding service to our customers.

If you thrive in a fast-paced environment, enjoy solving logistical challenges, and want to be part of a company that treats its people like family, we'd love to hear from you.

Key Responsibilities

• Coordinate and schedule daily fuel, lubricant, and DEF deliveries to commercial, industrial, and fleet customers.
• Dispatch company drivers and tank wagons for local and regional routes while maintaining efficient routing to maximize productivity.
• Communicate closely with drivers to provide load details, delivery instructions, and route changes as needed.
• Monitor delivery progress using GPS and dispatch software to ensure on-time service and respond promptly to changes or issues.
• Maintain accurate and up-to-date records of all dispatch activities, including delivery confirmations, driver hours, and order documentation.
• Collaborate with operations, sales, and accounting teams to ensure smooth scheduling, order accuracy, and customer satisfaction.
• Support compliance with DOT, OSHA, and company safety policies at all times.
• Provide excellent customer service when addressing questions, changes, or emergencies related to deliveries.

Requirements

• Previous dispatch experience in fuel, lubricant, or transportation operations preferred.
• Working knowledge of dispatch systems, routing, and GPS tracking software.
• Strong understanding of Chicago-area geography and surrounding Midwest regions.
• Excellent communication, organization, and problem-solving skills.
• Ability to multi-task in a fast-paced environment and manage time-sensitive logistics.
• Flexible schedule with the ability to assist during off-hours, emergencies, weekends, and holidays as needed.
• A strong commitment to safety, accuracy, and customer service.

Benefits

• Competitive salary and comprehensive benefits package.
• Blue Cross Blue Shield Health Insurance (Medical, Vision, Dental).
• Empower 401(k) with Company Match starting Day 1.
• Paid vacation, holidays, and personal time off.
• Life and disability insurance options.
• Supportive, team-oriented workplace with opportunities for growth.