Technical Training Manager - LIFT Systems

Technical Training ManagerGP Academy is looking for an experienced and forward-thinking Technical Training Manager to support the LIFT Division at Gregory Poole. This role will lead the development and execution of technical training and workforce development initiatives across the division. This role will report directly to the GP Academy Director and will supervise a team of 4 direct reports.As the Technical Training Manager, you will partner closely with GP Academy peers, operational leaders, employees, subject-matter experts, and other stakeholders to identify skill gaps and build training solutions that make a measurable difference in the business.This is an opportunity for someone who enjoys getting close to the operation, understanding what employees and leaders really need, and turning those insights into practical, high-impact training programs. You'll have the opportunity to influence how we develop technical talent, strengthen operational capabilities, and prepare our workforce for the future.Bilingual (Spanish/English) skills are preferred but not required.Experience with forklift operations, lift-truck systems, or material-handling equipment is a strong plus. Experience with Hyster-Yale Material Handling equipment and OEM training programs would be especially valuable.Essential DutiesTechnical training, workforce development, learning and development, or operational training leadership.Conducting needs assessments and translating findings into actionable training strategies.Facilitating focus groups and collaborating with employees and leaders at multiple levels of an organization.Designing and implementing technical training programs and structured learning paths.Working with or administering Learning Management Systems (LMS).Leading people, projects, budgets, and multiple training priorities.Measuring training effectiveness and using data and feedback to continuously improve programs.Working in an equipment, industrial, service, manufacturing, distribution, or similarly technical environment.Technical Training Strategy & Workforce DevelopmentDevelop and execute technical training strategies aligned with business objectives, workforce needs, and OEM requirementsAssess current and future technical skill, certification, and workforce development needs in partnership with operational leadershipEstablish annual and long-term training plans, priorities, calendars, and measurable performance objectivesMaintain technical career development frameworks and support employee progression through defined training, certification, mentoring, and skills requirementsSupport onboarding and continuing technical development programs for employees throughout their careersTraining Program Development & DeliveryLead the development, implementation, and maintenance of technical training programs, curricula, and supporting materialsEnsure training incorporates appropriate classroom, hands-on, online, on-the-job, and OEM learning methodsPartner with Instructional Designers, technical subject-matter experts, and operational leaders to ensure training is accurate, effective, and aligned with learning principlesMaintain consistent standards for course content, instructional materials, assessments, and training documentationEnsure technical training remains current with changing products, technologies, systems, procedures, and OEM requirementsTraining Coordination & AdministrationOversee scheduling and coordination of technical training based on operational priorities, employee development needs, certification requirements, instructor availability, equipment, and facilitiesCoordinate OEM, specialized, and Train-the-Trainer programs as needed.Ensure appropriate equipment, tools, software, facilities, and other resources are available to support effective trainingMaintain accurate training, attendance, assessment, certification, and employee development records within applicable systemsCommunicate training schedules, requirements, and employee progress to appropriate leaders and stakeholdersTechnical Career Development & Operational SupportMaintain and support technical career development programs, including career guides, certification requirements, skills assessments, Individual Learning Plans, mentoring, and on-the-job trainingPartner with managers, mentors, and employees to identify development needs and appropriate career progression opportunitiesProvide guidance to operational leaders and employees regarding technical training, certification, and workforce development requirementsServe as a resource for technical training and development issues and coordinate appropriate technical or OEM support when neededOEM & Stakeholder CollaborationServe as a primary training and development liaison with applicable OEMs, product groups, operational leaders, and internal stakeholdersMonitor OEM requirements, product changes, emerging technologies, and industry developments that may affect technical training needsParticipate in relevant meetings, seminars, training sessions, and planning activities to maintain current technical and instructional knowledgeCoordinate with stakeholders to ensure training initiatives support operational performance and business prioritiesTraining Effectiveness & Continuous ImprovementEstablish and monitor KPIs to evaluate training participation, effectiveness, employee development, certification, and departmental performanceAnalyze training results, assessments, operational feedback, and performance data to identify improvement opportunitiesImplement program improvements based on business needs, employee performance, feedback, and changing technical requirementsEnsure training programs and documentation meet applicable organizational, OEM, safety, and compliance standardsLeadership & Resource ManagementLead, coach, and develop assigned training personnel and provide direction for day-to-day activities, priorities, and performance expectationsManage performance, development, and personnel actions within assigned authorityAssess and manage contractors, vendors, instructors, and other external training resources as neededDevelop and manage departmental resources and budgets to support training priorities and operational needsAssign training resources to support regional and divisional needs, including on-the-job training, skills assessments, onboarding, and specialized technical developmentFoster a culture of safety, accountability, continuous learning, technical excellence, employee development, and operational supportMinimum RequirementsEducationBachelor's degree in Diesel Technology, Industrial Technology, or related field (or equivalent experience).Work Experience7-10+ years of experience as a technician or technical trainer in heavy equipment, power systems, or related industries; 1- 3+ years supervisory/management experience.Strong knowledge of Hyster/Yale/Forklift equipment and systems preferred.Experience with instructional delivery, adult learning principles, and hands-on training.Excellent communication, facilitation, and interpersonal skills.Demonstrated ability to manage projects, budgets, and personnel effectively.Proficiency with Microsoft Office and Learning Management Systems (LMS).PhysicalHave the ability to occasionally lift up to 50 lbs.OtherExperience with forklift operations, lift-truck systems, or material-handling equipment is a strong plus. Experience with Hyster-Yale Material Handling equipment and OEM training programs would be especially valuableOngoing professional development requirements through monthly hands-on work with senior technicians on multiple complex equipment platforms to develop the practical proficiency necessary to support the training curriculum.Instructor Accreditation or OEM training certifications are strongly preferred; or gain certification within 6-12 months of hire date.Experience with eLearning tools or blended learning environments. MACS instructor certification and/or gain certification within 6-12 months of hire date.Ability to travel to multiple Gregory Poole branch locations or a central location weekly for training purposes.Spanish fluency is a plus.Must hold a valid driver's license.This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Any major modification of this job role requires Human Resources approval.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.