Technical Client Success Associate (Chicago Based)

The way the world finds information is undergoing itsnbiggest shift in 20 years. It used to be simple: you typed a word into a searchnengine and clicked a link. Today, discovery is fragmented. People getnanswers from AI Overviews, chatbots, and voice assistants just as often as theynuse traditional search results.

At seoClarity, we've built a technology thatnkeeps the world's largest brands visible in this new reality.

We see a merger of SEO and AI Search (AEO) and built ournplatform to ensure that a brand's information is retrieved, synthesized, andntrusted by both humans and AI agents.

The Technical Client Success Associate is an entry-level role designed for recent graduates or early-careernprofessionals who are eager to build a career at the intersection ofntechnology, SEO, AEO and enterprise client success. This is anstructured learning role - you will be immersed in the day-to-day work of ournsenior Technical Client Success Managers, gaining hands-on exposure to the fullnclient lifecycle across our SEO Automation platform.

Learning & Shadowing

* Shadow senior TCSMs on live client calls, onboardingnsessions, platform demos, and quarterly business reviews

* Observe how TCSMs diagnose technical platform issues,nescalate internally, and communicate resolutions to clients

* Attend cross-functional team meetings with Product,nTechnical Services, Sales, and Professional Services to understand each team'snrole in client success

* Participate in a structured onboarding curriculum coveringnthe seoClarity platform, SEO fundamentals, and our client success methodology

Supporting Senior TCSMs

* Assist with preparation of client-facing materials includingnpresentations, training guides, and health check reports

* Help maintain accurate client records, activity logs, andntask tracking across CRM and project management tools

* Support data analysis projects using Excel and GooglenAnalytics, creating custom reports for enterprise clients

* Contribute to email campaigns, client surveys, andnrelationship-nurturing outreach under TCSM guidance

* Review client requests and work with TCSMs in setting upnTechnical Optimizations and Split Tests for clients in the seoClarity platform

Building Platform & Technical Knowledge

* Develop deep familiarity with the seoClarity SEO Automationnplatform through self-directed study and structured training

* Learn to articulate platform functionality, technicalnconcepts, and implementation best practices to both technical and non-technicalnaudiences

* Assist with configuration and setup tasks for new andnexisting client implementations

Requirements 4-year BA/BS degree (any discipline; Marketing,nBusiness, Communications, or Computer Science preferred

Excellent written and verbal communicationnskills - you can explain complex ideas clearly and confidently

Proficiency in Microsoft Office Suite, withnsolid Excel skills (formulas, pivot tables, data formatting)

Comfortable presenting or speaking in front ofnan audience

Strong organizational skills and a highnattention to detail

Genuine curiosity about technology, digitalnmarketing, and how search engines work

Basic Understanding of HTML

Preferred

Internship ornproject experience in marketing, customer success, account management, or antech-related field

Exposure tonanalytics tools (Google Analytics, Adobe Analytics, or similar)

Familiaritynwith SEO concepts or content optimization

Benefits At seoClarity, we embrace and celebrate our differences. Wenbelieve that diverse backgrounds, cultures, abilities, experiences, thoughts,nand perspectives lead to more creative problem-solving, better outcomes and anstronger organization. seoClarity is proud to be an equal opportunity employer.nWe believe all our colleagues share in this commitment to fostering annenvironment that supports, inspires, and respects all individuals. We seek tonrecruit, develop, and retain the most talented individuals from all socialnclasses, who also share our beliefs.

At seoClarity, employment is based solely on annindividual's merits and qualifications related to their professional competence.nWe do not discriminate against any applicant or employee because of race,ncolor, religion, gender, sexual orientation, gender identity, gendernexpression, national origin, mental or physical disability, age, geneticninformation, military or veteran status, marital status, pregnancy or relatednconditions, or any other basis protected by law or local ordinance.