Part-Time Receptionist

$15 - $17 per hour

St. Cloud Volkswagen

Part-Time Receptionist

We are seeking a Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. The ideal candidate must have dealership experience and excellent knowledge of Excel.

$15-$17/hour

What We Offer

401k with Match
Paid Sick and Safe Leave
Employee Pricing Discounts
Growth Opportunities

Responsibilities

Calculate the customer's bill using the dealership's computer system
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Experience with Microsoft Office suite is a plus
Available to work flexible hours on weeknights & weekends
Ability to communicate customers' interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.

Apply

Vacancy posted 3 days ago

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