Engineer

Job Description Skill: Microsoft Dynamics CRM Must Have Technical/Functional Skills 8-10 years of experience working on Microsoft Dynamics CRM. Microsoft Dynamics 365 CRM Sales process knowledge is required. Hands‑on experience with Dynamics CRM workflow, JavaScript, Plugin. Microsoft power automate experience is most required. Worked on Out‑of‑Box features like Business rules, Business Process flows and Synchronous Workflows. Designed and customised MS Dynamics 365 forms and ribbons. Customised MS Dynamics 365 form on Load, On Save status changes events with JavaScript and jQuery. Created and developed MS Dynamics 365 custom web pages to plug into out‑of‑the‑box MS CRM solution using HTML. Created several plug‑ins and workflows for enhancing the system and maintaining data integrity. Worked on HTML, CSS and XML. Experienced in creating CRM sitemap and reasonable to handle deployments to the next environment using Azure DevOps and Solution/Data Exports and Imports. Perform analysis, design and implementation of CRM components. Perform deployment from lower environment to higher. Analyzing defects and their impact, proposing workaround solutions for issues. Excellent communication skills. Excellent analytical skills. Application support and development experience. Roles & Responsibilities Responsible for incident fix and analysis. Impact analysis and RCA. Escalates problems as necessary and provides timely status until resolved. Monitor and respond, troubleshoot and resolve problems. Escalate to subject matter experts when required, utilizing established guide. Attend daily and weekly meetings with offshore and other stakeholders. Perform other duties as assigned. Salary Range - $120,000-$140,000 a year TCS Employee Benefits Summary Discretionary annual incentive. Comprehensive medical coverage: medical & health, dental & vision, disability planning & insurance, pet insurance plans. Family support: maternal & parental leaves. Insurance options: auto & home insurance, identity theft protection. Convenience & professional growth: commuter benefits & certification & training reimbursement. Time off: vacation, time off, sick leave & holidays. Legal & financial assistance: legal assistance, 401(k) plan, performance bonus, college fund, student loan refinancing. Qualifications

BACHELOR OF COMPUTER SCIENCE