Meter Reader

 

Description

A Utility Meter Reader includes but not limited to the following duties:

 

1. Must possess a valid driver's license
2. Must be capable to drive along a route and record the readings on meters
3. Inspection of met e rs for defects
4. Monitoring meters for abnormal usage ,
5. Monitoring for tampering that may i ndicate unlawful usage
6. Must be prepared to work outdoors
7. Must be able to communicate with clients in a calm and professional manner
8. Pract i ce Safety at all t i mes by avoiding dogs and othe r obstacles when walking onto unknown property .

Examples of Duties

Reads water meters by means of electronic meter reading equipment; reviews readings to check on meter functions , meter consistency , and unusual meter conditions.

Reports meter defects and conditions of meters; unblocks and digs out buried meters ; cleans registe r s and meter bo x es; inspects water meter connections for leaks and replaces washers on meter connections; repairs or replaces faulty water meters, meter boxes, lids, stops, connections, and re-setters.

Checks water service for leaks; measures the amount of water lost due to leaks repairs meter leaks ; removes and replaces meters.
Installs meters on contractor taps and service lines; turns on water for new customers; turns water off when directed.

Responds on-site to inquiries from customers; explains water service procedures; answers questions related to the meter reading process.

Prepares reports of work completed; follows-up on repair and installations and customer concerns .

Assists with other public works projects; and performs other duties, as required. Performs related duties and responsibilities as required.

NOTE: These examples are intended only as illustrations of the various types of work performed in positions allocated to the classes.

The omission-of specific statements of duties does not exclude them
from the position if the work is similar, related, or a logical assignment to the position.

Typical Qualifications

Knowledge of:
Basic mathematical principles, including decimals and percentages

• Principles and practices of customer service

Skill to:

• Operate various 'types of equipment including a handheld meter reader, computer, and Class C motor vehicle

Ability to:

Walk or stand for extended periods of time.
Bend, stoop, crawl, climb, and lift as necessary to perform field duties
Learn how to read water meters using electronic hand-held meter reading equipment

• Communicate clearly and effectively, both orally and in writing
• Follow oral and written instructions
• Perform simple arithmetical calculations quickly and accurately
• Investigate and handle disputes and complaints in a courteous and tactful manner
• Establish and maintain cooperative working relationships with the general public, City staff, and others encountered in the course of work
• Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines

Acceptable Training and Experience:

High school diploma or equivalent. Experience helpful but not required.

Certification and License: