Director, SAP Business Readiness & Process Excellence

Job ID: 528935

CRH's Americas Materials business is the leading provider of building materials in North America. The aggregates, asphalt, ready mixed concrete, paving and construction services we deliver are critical to building our world. Our operations span 45 U.S. states and two Canadian provinces with over 30,000 employees across 1,700 operating locations.

Are you passionate about leading transformational change, improving how organizations operate, and helping teams successfully adopt new ways of working?

We are seeking a Director, Business Readiness & Process Excellence to play a critical leadership role in driving large-scale business transformation, operational improvement, and enterprise process standardization across our organization.

This highly visible leader will partner with senior leaders across Finance, Operations, Commercial, Procurement, Human Resources, Technology, and Shared Services to prepare people, processes, and data for future growth and operational excellence. The role will help establish more efficient ways of working, improve business processes, strengthen data quality and governance, and support key transformation initiatives that enhance business performance.

This is an exciting opportunity for a strategic leader who enjoys solving complex challenges, building alignment across teams, and delivering meaningful business results across a large, dynamic organization.

What You'll Do

Lead Business Transformation Readiness

• Lead readiness efforts that prepare teams, processes, and business operations for major organizational initiatives and technology-enabled change.
• Develop and execute comprehensive readiness plans covering process design, data preparation, governance, training, adoption, and operational stabilization.
• Partner with business and functional leaders to align priorities, manage dependencies, and ensure successful execution.
• Establish metrics, reporting, and accountability measures that provide visibility into progress and outcomes.
• Help guide deployment preparation, transition activities, and post-implementation support while minimizing disruption to day-to-day operations.

Drive Process Excellence and Standardization

• Identify opportunities to simplify, standardize, and improve critical business processes.
• Facilitate cross-functional workshops to align stakeholders on future-state processes, ownership, controls, and best practices.
• Develop practical process documentation, operating procedures, and governance frameworks that promote consistency and efficiency.
• Translate strategic objectives into actionable improvement plans that enhance operational performance.
• Build sustainable continuous improvement capabilities that support long-term business success.

Lead Continuous Improvement Initiatives

• Provide leadership and oversight for process improvement programs and operational excellence initiatives.
• Drive implementation and adoption of approved business process enhancements across multiple functions.
• Monitor progress, identify risks, remove barriers, and help teams achieve key objectives.
• Ensure improvements become embedded in daily operations through clear ownership, performance measures, and ongoing review processes.
• Share lessons learned and best practices across the organization.

Lead Data Readiness and Governance

• Develop and execute strategies that improve the quality, consistency, and reliability of business data.
• Partner with business leaders to establish strong data ownership and governance practices.
• Lead efforts to identify and address data quality issues, duplicate records, inconsistencies, and other business risks.
• Support data validation and business readiness activities associated with operational and technology transformation initiatives.
• Develop dashboards and scorecards that provide visibility into data quality and organizational readiness.
• Promote sustainable data management practices through documented controls, accountability, and continuous monitoring.

Champion Change and Adoption

• Partner with leaders to assess organizational impacts and develop practical change management strategies.
• Coordinate communication, stakeholder engagement, leadership alignment, and readiness activities.
• Serve as a trusted advisor between business leaders, operational teams, and technology stakeholders.
• Help build confidence and commitment as teams adopt new processes, systems, and ways of working.
• Foster a culture of continuous improvement and organizational adaptability.

What You Bring

Required Qualifications

• Bachelor's degree in Business, Operations, Engineering, Information Systems, Finance, Supply Chain, or a related field.
• 10+ years of progressive experience in business transformation, operational excellence, process improvement, enterprise systems, or program leadership.
• Proven success leading complex, cross-functional initiatives across multiple business units, locations, or functions.
• Strong project and program management capabilities, including executive communication, risk management, governance, and change leadership.
• Experience leading data quality, governance, validation, or business ownership activities within large-scale transformation environments.
• Experience helping organizations navigate change and successfully adopt new business processes and technologies.
• Exceptional communication, facilitation, problem-solving, and presentation skills.
• Demonstrated ability to influence stakeholders and drive results without direct authority.

Preferred Qualifications

• Experience supporting enterprise technology implementations or large-scale business transformation programs.
• Lean, Six Sigma, PMP, Prosci, or similar certifications.
• Experience in construction materials, manufacturing, industrial operations, distribution, or other operationally complex industries.
• Experience with process analytics, business intelligence, or performance management tools.
• Experience supporting mergers, acquisitions, integrations, or enterprise-wide change initiatives.

What Makes You Successful

Strategic Thinker

You balance business needs with long-term organizational goals and continuously seek opportunities to create value.

Change Leader

You build engagement, alignment, and commitment through clear communication and strong stakeholder relationships.

Operational Excellence Champion

You translate strategy into action through disciplined planning, measurable outcomes, and effective execution.

Process Improvement Expert

You create scalable, repeatable processes that improve efficiency, consistency, and performance.

Collaborative Influencer

You bring people together across functions, build trusted partnerships, and help teams achieve shared objectives.

Continuous Improvement Mindset

You challenge the status quo, identify better ways of working, and drive meaningful improvements across the organization.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.