Customer Care Lead — Onsite Team Mentor & Process Optimizer
Collectors Holdings, Inc.
Collectors Holdings, Inc. is seeking a Customer Care Lead to spearhead and mentor the CRC team at our Plano, TX office. This role ensures timely responses, trains staff, and drives policy improvements across customer interactions by email and phone. You will report to the Customer Relations Supervisor, work onsite five days a week, and collaborate with Claims to resolve damage issues while maintaining high service standards. #J-18808-Ljbffr Collectors Holdings, Inc.
Vacancy posted 2 days ago
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