San Antonio 21 (SE Military /Goliad) eStores - Curbie - Part time

Estore Curbie Job

As an eStore Curbie, you will retrieve eCommerce online orders from their put away locations and transport them to the customer. Key responsibilities and essential functions include:

• Customer Service: Uses a digital tool to retrieve and review customer orders. Communicates order changes/adjustments to customer. Makes necessary adjustments to orders based on customer requests. Audits orders for bagging, quality, completion, and note following. Packages/transports/loads groceries/merchandise from holding areas to customers vehicle. Minimizes shrink through careful handling of product. Achieves productivity standards.
• Sanitation/Stocking/Food Safety: Gathers baskets and picks up trash inside and outside eStore, as needed. Maintains/stocks bag areas. Returns product to shelf. Transfers products from slot to slot to help free up carts. Organizes carts/maintains cleanliness within the eStore. Maintains standards for safety and sanitation.

Qualifications and key requirements include:

• Age requirement: 16+
• Work experience: Customer service skills - Required. Communication skills - Required. Ability to prioritize and handle cross-functional tasks - Required. Ability to work a flexible schedule - Required.
• Education: Completion of all required training - upon hire (e.g., Alcohol Seller's Training) - Required.

Physical demands and working conditions:

• Perform in a fast-paced work environment which requires detailed work and precision.
• Work with customers and stay attentive to their needs.
• Work a flexible schedule, based on business needs.
• Work in varying conditions; work while exposed to hot, wet, and/or cold conditions.
• Constantly walk, reach at waist, grasp. Occasionally sit, stand, reach overhead, reach at shoulders, reach at knees, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, push/pull with arms, twist, pinch, perform fine motor movements.
• Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs. Use a manual pallet jack multiple times per day.

It is the responsibility of each individual partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another partner or a manager.