Senior Project Manager

Department: Corporate IT Reports To: VP Corporate IT Position: Senior Project Manager Location: Hybrid / Greater Chicago Area Classification: Exempt Job Type: Full Time Position Summary The Senior Project Manager drives day-to-day execution across a portfolio of concurrent technology initiatives supporting COEO's growth through acquisition. This role turns strategic priorities into detailed plans, milestones, and tracked deliverables, and keeps cross-functional teams, vendors, and stakeholders aligned on status, dependencies, and next steps. Keys to Success: Follow-Through – driving action items to closure, escalating blockers early, and flagging slippage before it affects milestones; Structured Planning – maintaining accurate plans, milestones, and RAID logs across several concurrent initiatives; Stakeholder Alignment – keeping vendors, technical leads, and business teams aligned on status, dependencies, and next steps through clear, fact-based updates. Growth Path: Opportunity to grow into a Program Manager or broader portfolio leadership role as COEO's technology portfolio expands through acquisition. Requirements: 7+ years of project management experience running multiple concurrent technology projects Proven discipline in detailed planning, tracking, and follow-through Experience coordinating vendors and implementation partners against deliverables Proficiency with Jira and Confluence Enough technical fluency to follow system integration and data discussions Preferred Experience with CRM, billing, or ticketing platform implementations (Salesforce, Rev.IO, or similar) Experience in telecom or managed services Experience integrating systems after an acquisition PMP or equivalent certification Familiarity with Scaling Up / Align or a similar planning framework Working familiarity with AI tools and automation to streamline status reporting, meeting notes, and action-item tracking. Responsibilities: Planning and tracking Build and maintain detailed project plans, milestones, and deliverable trackers for each initiative Maintain an integrated view of timelines and dependencies across initiatives Keep quarterly priorities, metrics, and tasks current in the company's planning system Execution and follow-through Run working sessions, standups, and project meetings: agendas, notes, decisions, and action items Drive action items to closure and elevate blockers early Maintain risk, assumption, issue, and dependency logs; flag slippage before it affects milestones Vendor and stakeholder coordination Track vendor and implementation partner deliverables against agreed scope and milestones Coordinate with Finance, Sales, Operations, and acquired-company teams on cross-functional dependencies Schedule and track technical evaluations and due diligence performed by technical leads Reporting Produce weekly status rollups for program leadership Prepare inputs for monthly strategic project reviews and executive updates Keep Jira and Confluence current as the source of truth for project status This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. COEO shares an entrepreneurial spirit with our team members. Driven, smart, collaborative people thrive here. We want to help you build a meaningful career as we build an exceptional company. Competitive salary, + commission for sales positions Unlimited growth potential Responsive culture Work with cutting-edge technology Happy hours, office events and outings Performance can earn extra time off Core Values Passion & Acumen Relentless Support Make It Happen Absolute Persistence Get Your Hands Dirty No Drama, Please A Can-Do Culture Our focus is on being responsive to our customers and our employees. Joining a fast growing company is exciting. We work to ensure you’re also growing past your potential, learning as you go and meeting your personal and professional goals. Mutual accountability, shared responsibility and transparency ensure our customers stay connected and you find success. We’re all in it together. Kind words from some of our team " We emphasize always doing right by the customer. We are committed to constant improvement, whether it’s scaling the team, processes or infrastructure to deliver the best communications experiences for our customers. It’s one thing to put a plan on paper. We go out and do it. " Kevin Orofino | SIP Engineering " A vibrant daily schedule keeps things very interesting day over day. If you are tired of jobs that have defined routine structure and are looking for a challenging and wide ranging opportunity, this is a good place for you. " Sam Kretchmer | Director of Network Services " We are an entrepreneurial driven business where the hard work you put in is both rewarded and celebrated. My days are filled with laughs and new successes. " Josh Rochel | Chicagoland Account Executive #J-18808-Ljbffr