Teller

Teller Position at Deerwood BankDeerwood Bank is hiring a full-time Teller to work in its Mendota Heights, MN branch. This position is responsible for performing a variety of duties such as proper handling of teller work, cash, accurately balancing, deposits, checks, payments promoting various bank products and services as well as other tasks as assigned. This position demands a high level of customer service skills, attention to detail and adherence to all bank policies and procedures.Hours: Monday - Friday 8:30am - 5:00pm; rotating Saturdays 9am-12pm. Saturdays are paid at double time.Starting Pay Rate: $18.75 - $20.50 per hour, depending on qualifications.Functions, Duties and ResponsibilitiesAssist customers and staff with various retail, operations and customer service support.Receives customer deposits for all accounts and payments. Verifying customer balances and requiring proper identification and documentation.Maintains currency and coin supply within bank policy.Maintains balancing records within acceptable limits.Familiar with security equipment and understands safety precautions.Provides various tasks including but not limited to verifying balances, balance ATM, order checks, documenting change of addresses, answering phones and questions, follow proper safe deposit box access, branch capture, redeem savings bonds, buy and sell foreign currency, prepare cashier checks, selling gift and reloadable cards, temporary cards, wire transfers, verify mail and night depository bags and envelopes, accurate logs and other appropriate activities to support the banks service reputation.Cross sell and introduce new services to customers following the focus of branch goals and regulatory guidance.Open and close the bank following proper security procedures.Any other functions, duties and responsibilities as management may assignKnowledge, Skills and AbilitiesProvide excellent customer service and work in a team environment.Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud.In-depth knowledge of all bank deposit products, services and policiesBasic knowledge of bank loan and investment center productsEffectively operate all office equipment required to support this position. To include but not limited to personal computer, strong keyboarding skills, fax, scanner/copier, printer, phone system, all applications, spreadsheets, database and presentation software necessary.Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel.Strong interpersonal skills, attention to detail, positive attitude and pleasant personality.Excellent oral and written communication skills. Display independent judgement.Demonstrate excellent organization, prioritize workflow, adaptability and flexibility.Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy.Training and ExperienceHigh school diploma or GED preferred; and cash handling and customer service experience preferred.BenefitsBenefits are available to employees working 30 or more hours per week on the first of the month following date of hire.Medical insurance, including virtual telemedicine and mental health counselingHealth Savings AccountFlexible Spending Account (health, limited purpose health, and dependent care)Dental insuranceVision insuranceLife insurance (basic and voluntary)Short-term disability insuranceLong-term disability insuranceAdoption Assistance ProgramEmployee Assistance ProgramPTOPaid Volunteer Time OffPaid holidays401(k) with company match (eligible on the first of the month following 2 months of employment)Financial wellness educationFree or reduced fees for banking products and servicesEmployee Referral Bonus