Customer Service Rep

Globalchannelmanagement

Youngstown, OH

Job Description

Customer Service requires:

4+ years' customer service experience

Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
Empathy to understand provider frustration, problem-solving, and active listening.
Experience with Microsoft Office products

High school diploma/GED

DUTIES:

Responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. I
Enter data in PC system

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Vacancy posted 12 days ago

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