Imaging Service Engineer I

ISE I- Aurora, IL

Join Intelas, a Compass Healthcare company.

Intelas delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today's rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.

Job Summary

Key Responsibilities:

• Perform planned preventive maintenance, calibrations where certification may be required and electrical safety inspections on imaging and related equipment in compliance with established standards
• Perform major repairs by replacing defective components, readjust components to manufacturer's specifications using appropriate tools and measuring instruments. May require certification in order to complete repairs
• Assist with diagnostic imaging cross training of BMET Technicians
• Confers with manufacturer's representatives and equipment operators to resolve equipment related problems
• Provide emergency on-call responsibilities
• Research and initiate orders for repair parts, working within established budget parameters
• Conducts and compiles Quality Assurance records and reports necessary for compliance with specifications and policies
• Document all significant asset related actions in compliance with department practices
• Must be capable of performing all the duties and responsibilities of a BMET III

Preferred Qualifications:

• Associates degree in Electronics/Imaging Technology, Biomedical Equipment Technology, or military training
• Prior experience of at least two years experience with various imaging equipment manufacturers or other appropriate related experience
• Minimum of two years experience in the repair of radiology equipment and prior biomedical experience
• Should possess specialized knowledge in several specialized modalities such as radiology, MRI, nuclear medicine, ultrasound, CT, cath. lab., linear accelerators, etc.
• Prefer certification (CRES) in these different modalities
• Good communication and strong customer service skills
• Ability and willingness to serve "on-call" duty as required
• Must be willing to serve as a technical resource to others in areas of specialty or certification(s)

Associates at Intelas are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.