Assistant Facilities Manager

Assistant Facilities ManagerJLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What This Job InvolvesThe Assistant Facilities Manager position is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed portfolio. Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers.What Is Your Day To Day?Work with the Facility Manager to oversee delivery of maintenance, repair, custodial, security and other building servicesEnsure client satisfaction with all IFM services and provide a lead role in monitoring and increasing customer satisfactionAssist in development and management of budgets while developing monthly/quarterly variance reporting on operating budgetsSupport the Facility Manager in implementation of short and long-term projects for the clientUsing industry and client best practices, plans, schedules, coordinates and assigned all frequency and work type maintenance activities for group or team of responsibilityCommunicate KPI and SLA requirements to in a timely way and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completionOversee daily work order review; follow up on work orders to ensure successful service delivery and customer experienceEnsure appropriate and prompt follow up with customers, technicians, and vendorsInterface with Vendors including providing direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption. Provide Vendor Coaching on CMMS.Manage operations to mitigate operational riskRequired Qualifications4+ years' experience with facilities management and managing CMMS/Work Order applicationsKnowledge of building systems and technical skills (mechanical and electrical systems)Proficient in MS Office, and possess strong written, verbal and people skillsMust be proficient at Excel Spreadsheets and have capability of customizing administrative reportsSuperior customer service skills and a strong orientation to provide exceptional JLL customer experiencePreferred QualificationsBachelor's degree in Facility Management or Property Management preferredAbility to multitask and work without direct supervisionAbility to plan and manage work under time constraintsUndergraduate degree preferred, or equivalent experienceThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Location: On-site – Philadelphia, PAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.Accepting applications on an ongoing basis until candidate identified.