Guest Experience Ambassador
$65k - $66.5kCompass Group
Position Title: Guest Experience Ambassador MGX NYC Pay 11 Salary: $65,000-$66,500 Other Forms of Compensation:
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career. Job Summary Summary: The Receptionist serves as the front-of-house ambassador and first point of contact for MGX's New York office. This role is responsible for delivering a professional, polished, and hospitality-driven experience for all visitors, employees, and stakeholders while ensuring seamless reception operations and communication flow. The ideal candidate will demonstrate a service-first mindset, strong attention to detail, and the ability to manage multiple priorities while upholding MGX's high standards of excellence and brand representation. Essential Duties and Responsibilities:
Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1542672 Rapport a specialized division of FLIK Hospitality Group
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career. Job Summary Summary: The Receptionist serves as the front-of-house ambassador and first point of contact for MGX's New York office. This role is responsible for delivering a professional, polished, and hospitality-driven experience for all visitors, employees, and stakeholders while ensuring seamless reception operations and communication flow. The ideal candidate will demonstrate a service-first mindset, strong attention to detail, and the ability to manage multiple priorities while upholding MGX's high standards of excellence and brand representation. Essential Duties and Responsibilities:
- Greet and welcome all guests with genuine warmth, professionalism and efficiency ensuring they feel comfortable and well cared for
- Manage visitor access, registration, and badging in accordance with office protocols
- Operate and manage the switchboard, handling incoming calls and inquiries promptly and accurately
- Coordinate mail, courier services, and deliveries
- Maintain a clean, organized, and client-ready reception area at all times
- Serve as a central point of communication for front-of-house activities
- Support meeting logistics, visitor coordination, and day-to-day office operations
- Uphold MGX and Rapport brand standards through professional appearance, demeanor, and service delivery
- 1-3 years of experience in reception, hospitality, or customer service roles
- Strong verbal and written communication skills
- Professional presentation with a polished and service-oriented demeanor
- Ability to multitask, prioritize, and remain composed in a fast-paced environment
- Strong organizational skills and attention to detail
Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Req ID: 1542672 Rapport a specialized division of FLIK Hospitality Group
Vacancy posted 2 days ago
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