Taproom Team Member - ALWAYS ACCEPTING APPLICATIONS

Taproom Team Member

Icicle Brewing Company is seeking a Taproom Team Member to join our team in the beautiful mountain town of Leavenworth, Washington! We are an independent craft brewery located in the heart of Washington's Cascade Mountains. We are passionate about our beer, our people, our customers, and our community.

Our purpose is simple, Brewing Connections. Crafting Joy.

At Icicle Brewing Company, our mission is to inspire connection and joy by crafting exceptional beers and by fostering meaningful experiences that respect our world and enrich our communities. We value innovation, relationships, quality, safety, and sustainability. We celebrate diversity and are committed to creating an inclusive, equitable, and just environment for all employees.

The Taproom Team Member will receive training in all the necessary skills to effectively manage the taproom's various areas of responsibility, which include food service, bartending, bussing, dishwashing, and guest services.

Essential Job Duties:

• Food: Preparing simple components of each dish on the menu by chopping vegetables, cutting meat, and preparing sauces.
• Making sure food preparation and storage areas meet health and safety standards.
• Cleaning prep areas and taking care of leftovers.
• Store all food products in compliance with health and safety regulations.
• Ensure the kitchen is clean and organized.

• Bartender: Prepares and serves wine, beer, and nonalcoholic drinks as ordered.
• Ensures that bar is prepped with garnishes and fully stocked for the shift.
• Ensures that customers are of legal drinking age by checking photo IDs.
• Uses proper judgment and, when necessary, refuses service to patrons who are intoxicated or disruptive.

• Busser/Dishwasher/Floor Help: Busses dirty dishes from tables and bussing stations and makes sure that tables are cleared, cleaned and sanitized.
• Washes all wares including pots, pans, storage containers, flatware, and glasses, by hand or using dishwasher.
• Stocks serving stations, cupboards, refrigerators, and other assigned areas with necessary dishes and utensils.
• Unloads and restocks bar area with clean glassware.
• Managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies.
• Moving tables, chairs, and furniture to accommodate customers as needed.
• Tidying the restaurant after service and ensuring that it is prepped for the following service.

• Guest Services: If there is a line, you are passing out menus, explaining the flow, and directing customers to available bartenders.
• Assist the Busser by bussing and wiping tables.
• Jump in to bartend if the bar needs assistance.
• Greet guests and seat them at tables or in waiting areas and offer menus.
• Suggest patrons to tables suitable for their needs.
• Ensures that customers are of legal drinking age by checking photo IDs.
• Uses proper judgment and, when necessary, refuses service to patrons who are intoxicated or disruptive.

Required Skills/Abilities:

• Basic written and verbal communication skills.
• Organizational skills.
• Accuracy and speed in executing tasks.
• Ability to work as a team member.
• Follow directions and instructions.

Education & Experience:

• Previous restaurant service experience.
• In-depth knowledge of kitchen health and safety regulations.
• Ability to work well in a stressful and fast-paced environment.
• Excellent problem-solving and conflict management abilities.
• Strong management skills.
• Outstanding communication and organizational skills.
• Prior food and beverage experience, base knowledge and passion for craft beer is a plus, but not required.
• Proven experience working as a supervisor in the hospitality industry.
• Exceptional customer service skills.

Work Environment:

• The work environment is usually that of a brewery/taproom.
• The employee regularly works with the general public.
• The employee regularly works in pantry-style kitchen.
• The employee works in fluctuating temperatures.

Materials/Machines/Equipment Used:

• Conveyor oven
• Dish sanitizer
• Cleaning solution and dish rags
• Knives
• Bus tubs
• Cleaning equipment such as brooms and mops
• Point of sale system

Physical Requirements:

• Prolonged periods standing and walking with or without accommodation.
• Must be able to lift at least 25-50 pounds with or without accommodation.
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods with or without accommodation.
• Prolonged periods standing and preparing drinks with or without accommodation.
• Ability to complete orders quickly and accurately.
• Able to stand, reach, walk, lift, and bend for duration of shift with or without accommodation.
• Able to work in crowded and confined spaces.

Icicle Brewing Company is an equal opportunity employer. We prohibit discrimination and unlawful harassment based on age, race, color, national origin, citizenship, creed, sex, sexual orientation, gender identity, disability, genetic information, pregnancy, military status, marital status, use of a trained service animal, or any other protected characteristic as outlined by federal, state, or local laws. We celebrate diversity and are committed to creating an inclusive, equitable and just environment for all employees.