CEO & Family Operations Assistant

Job Description

Job Description

Be the CEO’s force multiplier. Own details, drive momentum, and thrive in a role where no two days are the same.

About Us

At Hello Innovation, we're more than just a company; we're a force for change. As the parent company to an ever-growing portfolio of businesses, we’re making the world a radically better place through meaningful innovation.

Here, it's not about the daily grind; it's about making a real difference, challenging the norm, breaking boundaries, and rewriting what's possible.

We started from scratch—no investors, no debt—just a relentless drive that has led us to impact over a billion lives through our products. And we’re just getting started.  

We’re an eclectic team of dreamers, creators and doers, united in our mission to deliver work that truly matters. If you’re looking to be inspired, challenged and leave work every day knowing you did the best work of your life, you’ve come to the right place. 

 

About the Job

This is a one-of-a-kind opportunity to work alongside our visionary CEO - blending executive support with personal operations to keep both life and business running seamlessly. We’re looking for someone who doesn’t just wait for direction, but anticipates needs, organizes the details, and drives momentum forward.

Your mission: keep the CEO focused on the work that matters by owning the details, driving follow-through, and turning moving parts into momentum. You’ll have direct responsibility for projects and initiatives that range from routine to game-changing.

If you’re looking for a relaxed, predictable routine - this is NOT the job for you. Variety is the norm, context switching is constant, and speed is expected. One moment you’re coordinating schedules and follow-ups, the next you’re sourcing a vendor, unblocking a project, or stepping in to make sure every last detail gets closed.

If you’re energized by variety, never let details slip, and love being the person who makes sure everything just works - then keep reading…

 

About You

• You get sh*t done. No excuses, no delays. You roll up your sleeves and finish what you start.
  
   
• …And you get it done right. Nothing slips by you. You know greatness lives in the details.
  
   
• You’re ready for anything that comes your way. Priorities shift, plans flip, chaos hits…and you adapt on the fly, landing on your feet every time.
  
   
• You’re a modern-day MacGyver. You’ve never met a problem that couldn’t be solved... Challenge accepted.
  
   
• You’re not afraid to take the lead. You love playing a supporting role, but you’re just as confident stepping up to make decisions and owning initiatives.
  
   
• You thrive under pressure. You’ve mastered the art of juggling multiple priorities and prefer a fast-paced environment. 
  
   
• You bring structure to chaos. You slash through clutter with trackers, SOPs, and tight follow-ups. Recurring tasks don’t pile up on your watch — you turn chaos into clean, repeatable systems that just work.
  
   
• You’ve mastered the art of communication. Clear, confident, and persuasive, you know exactly how to get the message across - with polish that makes people stop and listen.
  
   
• You’re flexible. Occasional evenings, weekends, or short-notice pivots don’t throw you off.
  
   
• You’re a digital native. Tools like Google Workspace, Trello, Airtable, and Slack don’t intimidate you…You bend them to your will, build trackers, and keep everything humming with tech-driven efficiency.
  
   
• This isn't your first rodeo. You’ve cut your teeth in fast-paced, founder-led environments. With 3+ years as an assistant, project coordinator, or operations pro, you know how to balance executive support with personal logistics - and you take pride in making both run seamlessly.

Your Responsibilities

• Orchestrate priorities and schedules. Own the CEO’s calendar, correspondence, travel, and logistics across both business and personal/family life - making sure he’s always where he needs to be, prepared and on point.
  
   
• Turn priorities into progress. Research, organize, and execute assignments big and small; track deliverables; and follow up relentlessly until every loop is closed.
  
   
• Keep life and work running seamlessly. From errands and office readiness to property logistics and vendor coordination, you’ll coordinate support staff and roll up your sleeves when needed to keep everything organized and running smoothly.
  
   
• Run systems that scale. Use modern productivity tools to organize tasks, track deliverables, and create simple workflows that make recurring work bulletproof.
  
   
• Bring experiences to life. Plan and execute personal and professional events end-to-end — coordinating logistics, vendors, and on-the-ground details so things run flawlessly.
  
   
• Represent with polish and discretion. Act as a trusted proxy in every interaction — articulate, professional, and confidential, always reflecting the CEO & family’s standards.

 

Compensation & Perks

• Meaningful work. This is not just a job. You can find a job anywhere. This is a place for the bold to get paid to give a sh*t and make a real impact on people’s lives when they need it most.
  
   
• Be part of something (really) big. Our products touch over 45 million people every month, and we are chasing problems that billions suffer from. Not just any problem, the ones that are filled with purpose and meaning. This is your chance to be more than a number and make history.
  
   
• Don’t just imagine it - create it at our Moonshot Factory. You’ll have access to our newly built Dreamlab, our secret research and development lab where employees aren’t focused on what’s today - but what’s next… Imagine a 30,000 sq ft facility with the machines, tools, and resources (from 7 axis robots to coating systems) to create…anything.
  
   
• No red tape. Say goodbye to pointless meetings or political hoops to jump through. We’re scrappy, believe in autonomy and empower our teams to do whatever it takes to do the unthinkable.
  
   
• Learning animal culture. Learn more here than any other place on earth. We make sure you never stop growing and offer an allowance for continued learning.
  
   
• We ignite the best in you. We exist not only to deliver meaningful innovation, but to ignite and inspire the creative problem solver in you.
  
   
• A creative, come-as-you-are environment. Our team never stops pushing you to be the best that you can be and still makes time to have some fun.
  
   
• Top of market pay & benefits. Along with a full benefits package including health, dental, vision, and 401k.
  
   
• Plus many more. Additional perks include daily catered lunches, team activities, paid holidays, bonuses and much more.

This is an in-person role primarily based in our downtown Detroit and Pontiac locations (with work currently centered in Pontiac, transitioning more toward Detroit in the near future). Local travel to properties/vendors is also required.

Diversity isn’t just a checkbox. At Hello Innovation, our eclectic team from all walks of life is our secret sauce to meaningful innovation. Needless to say, we are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

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