Branch Office Administrator

This job posting is anticipated to remain open for 30 days, from 22-Jun-2026. The posting may close early due to the volume of applicants. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we are proud to be privately‑owned, placing the focus on our clients rather than shareholder returns. Role Summary As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients and financial advisors. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. Responsibilities and Qualifications Provide exceptional service to clients via inbound and outbound calls, email, and in‑person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members. Account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records. Work independently at the direction of the financial advisor. Handle scheduling appointments, preparing materials for client meetings, managing correspondence, and supporting marketing initiatives. Streamline processes with updating SOPs and strategically executing the branch business plan. Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office, and other firm‑provided software. Key Skills Analytical Thinking Attention to Detail Adaptability Conversational Skills Digital Tool Utilization Team Collaboration Benefits Medical, prescription drug, dental, vision, voluntary benefits such as accident, hospital indemnity, and critical illness coverage. Short‑ and long‑term disability, basic life, and basic AD&D coverage at no cost to associates. 401(k) retirement plan and tax‑advantaged accounts: health savings account and flexible spending account. Ten paid holidays and 15 days of vacation for new associates beginning on January 1 of each year; includes sick time, personal days, and paid day for volunteerism. Eligibility for bonuses and profit sharing, Employee Assistance Program. Continuous professional development and a rewards program that promotes long‑term career and well‑being. Compensation Compensation based on discretionary and variable programs, including bonus opportunities based on branch and firm profitability and individual performance. Sub‑minimum and maximum pay range displayed below (not included here) with potential merit‑based salary increases as you progress in the BOA role. EEO Statement Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. #J-18808-Ljbffr