Area Leasing Specialist (Residential)

Columbus, OH | Residential Property Management Location: Columbus, OH | Department: Residential Property Management | Reports To: Training and Recruitment Specialist, with a line to the Regional Manager

BASIC FUNCTION

The Area Leasing Specialist is responsible for high quality and quantity of leasing at new development and traditional properties and/or underperforming properties while providing excellent customer service to residents and prospective residents. This position will add support to the existing staff at the property with a heavy focus on leasing/sales/follow-up. The Area Leasing Specialist will report to the Training and Recruitment Specialist, with a line to the Regional Manager in charge of the site they are currently working at. This role will heavily partner with the Property Manager and their site-specific leasing and sales goals. The Area Leasing Specialist position could require up to 100% travel during various times of the year. Housing/hotel will be provided for the associate when traveling, as needed. The location in which the Area Leasing Specialist is needed may change on a regular basis. The Area Leasing Specialist will be assigned to properties as needed based on business needs.

MAJOR DUTIES AND RESPONSIBILITIES

Open and inspect clubhouse, models and made ready vacant units daily. Maintain curb appeal of the property Greet all prospective residents in a friendly and professional manner Generate interest in the community by touring the property and available apartment homes with prospects Maintain accurate availability and pricing Process prospective resident’s application Email move in information within 24 hours of application being approved Thoroughly inspect apartment home prior to move in and ensure any maintenance concerns are addressed Manage all prospective phone and email leads in a timely manner Use customer service as a guiding principle when interacting with residents and prospective residents Ensure maintenance requests are entered in a timely manner and follow up for resident satisfaction as needed Be familiar with competitor’s amenities, pricing, lease terms and specials by completing the market comparable report Be involved in the planning of property events All other duties as assigned or requested

DUTIES RELATED TO NEW DEVELOPMENT

Continual understanding of leasing goals, the market conditions, competitors, and traffic trends will be crucial to this role. The ability to identify obstacles, concerns, trends, etc. early to help troubleshoot and bring those to the attention of the Property Manager, Regional Manager, and/or training team will be important. Attendance at routine meetings related operations, training, and development will be necessary.

SKILLS, TRAITS AND QUALIFICATIONS

One to three years in property management required Proven sales history required Experience with new development preferred Positive, friendly, and professional Effective communication skills Organized and efficient Strong critical thinking skills Self-starting and Initiative-taking Must be willing to work weekends Must be willing to travel as needed

SUPPLEMENTAL PAY TYPES

Eligibility for monthly occupancy bonuses or renewal incentives will be discretionary. This position is eligible for new leasing incentives. #J-18808-Ljbffr Castoinfo