Medical Support Assistant (Medical Receptionist)

divh2Medical Support Assistant/h2pAnsible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Durham VA Medical Center located at 508 Fulton St. Durham, NC 27705. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers success as if it is their own./ph3Responsibilities/h3ulliSchedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults./liliProvide general reception support in the Release of Information (ROI) offices at various medical centers./liliScan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB./liliScanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers./liliMake outgoing and receive incoming phone calls./liliReview requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems./liliReview ambulance claims for eligibility and payment./liliAssist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation./li/ulh3Qualifications/h3ulliCitizen of the United States of America./liliAbility to speak clearly, hear and write English./liliUtilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors./liliHeavy phone and computer usage, often simultaneously./liliFamiliarity with medical terminology, hospital terminology and/or clinics./liliTechnically proficient in the skills necessary to fulfill the governments requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures./liliHave the following experience or education (or combination of both) to meet minimum qualifications for employment: ulliSix months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify./liliOne year of education above high school or one to two years of related job experience./liliExperience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable./li/ul/liliAbility to pass a required level of security clearance (NACI-level background check)./liliNo sponsorship available/li/ulpAll candidates must be able to:/pulliSit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift/liliLift up to 50 lbs from floor to waist/liliLift up to 20 lbs/liliCarry up to 40 lbs a reasonable distance/liliPush/pull with 30 lbs of force/li/ulpAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran./p/div