Customer Success Consultant
wimatec MATTES GmbH
Key Responsibilities Sales & Growth Develop and execute go-to-market strategies to expand business within assigned regions. Conduct market research and build targeted prospect lists using disciplined prospecting methods. Drive new business opportunities through cold calling, networking, and industry events. Prepare compelling proposals, quotations, and RFP responses. Maintain accurate forecasting and pipeline management in Salesforce CRM. Partner Success & Retention Manage onboarding and implementation for new partners, ensuring successful rollout and adoption. Conduct periodic check-ins and goal reviews with partner leadership teams. Oversee renewals and payment processes, collaborating with the Renewal team. Lead cross-functional teams to analyze usage trends and implement strategies for increased adoption. Deliver training sessions, webinars, and create knowledge resources as needed. Strategic Collaboration Represent your product line on the Operations Council to identify trends and influence product evolution. Collaborate with marketing and product teams to design campaigns and services that meet partner needs. Identify and develop new billable services to address evolving customer challenges. What We’re Looking For Experience: 3–5 years of proven success in EdTech SaaS sales and/or customer success. Skills: Strong consultative selling and solution-based approach. Expertise in relationship management and account growth strategies. Ability to deliver training and communicate effectively with educators and leaders. Proficiency in Salesforce CRM and Microsoft Office Suite. Traits: Entrepreneurial mindset, results-driven, and highly persistent. Growth-oriented with strong analytical and problem‑solving skills. Education: Bachelor’s degree or equivalent experience. What We Offer Competitive salary plus commission structure. Comprehensive medical, dental, and vision coverage from day one. Employee stock ownership and 401K matching programs. Generous vacation and personal leave. Opportunities for career growth and creative expansion. #J-18808-Ljbffr
$67k - $87.1k
...What you'll do here: Consultant Ability to develop strong product knowledge and align product implementation to customer's goals and outcomes. Ability to clearly communicate with... ...expectations with customers to ensure successful implementations and outcomes. Engage colleagues...SuggestedLocal areaShift workCengage Group
New York, NY3 days ago$95.2k - $119k
...Position Summary Judi Health is seeking a self‑motivated Customer Success Consultant to join our Product team in a client‑facing role. This individual will be accountable for managing and servicing new and existing clients of Judi's medical adjudication modules. This role...SuggestedWork at officeLocal areaFlexible hoursShift workCapital Rx
New York, NY4 days ago$95.2k - $119k
...infrastructure we need for the care we deserve. To learn more, visit . Position Summary Judi Health is seeking a self-motivated Customer Success Consultant to join our Product team in a client‑facing role. This individual will be accountable for managing and servicing new and...SuggestedWork at officeLocal areaFlexible hoursShift workJudi Health
New York, NY16 hours ago$128.35k
...Chance to make a significant impact on customer satisfaction and healthcare outcomes Work... ...customer health and retention, using Customer Success Scores What is Required (Qualifications)... ...health plans Experience with benefits consultants and health benefits ecosystems Proven...SuggestedImmediate startRemote work- ...that gap is one of the highest-leverage things we do. As a Customer Success Associate, you'll drive adoption at our largest and most strategic... ...success, enablement, technical training, implementation, consulting, or a scientific role with meaningful customer exposure....SuggestedFull timeWork at office
- ...managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages... ...it with a level of technical depth and consultative engagement that goes well beyond traditional... ...team Partner with Customer Success on accounts where adoption challenges or...Work at officeWork from homeWorldwideFlexible hours
- ...improve how businesses accept payments, manage operations, and build customer loyalty. What you’ll do: Respond to inbound calls and emails... ...for: 1–3 years of experience in customer support, client success, or technical support Strong verbal and written communication skills...Remote work
RedFynn Technologies
New York, NY3 days ago $50k - $60k
...Are you a proven customer success professional excited to join a global education innovator? Isograd, a globally recognized market leader for online assessment and certification solutions for more than a decade is rapidly growing in the United States. Offering two distinct...Remote workWorldwideThe Renaissance Network
New York, NY3 days ago- ...ADT is seeking a Retention and Customer Service Representative to manage customer retention efforts effectively. This fully remote position... ...after required onsite training in Jacksonville, FL. The successful candidate will handle high call volumes, using problem-solving...Remote work
ADT
New York, NY1 day ago - ...Triwill Group is seeking a Customer Success Specialist to establish and nurture relationships with assigned customers, acting as their primary contact and ensuring LighthouseAI delivers maximum value and ongoing engagement. The role collaborates with cross-functional...
Triwill Group
New York, NY1 day ago - ...Customer Success Specialist I (Tier 1) We are looking for an empathetic, efficient, and detail-oriented Customer Success Specialist I (Tier 1) to join our team. In this role, you will serve as the first point of contact for our members, brokers, patients, and healthcare...
Randstad
New York, NY3 days ago - ...Muck Rack is seeking a Pooled Customer Success Manager to drive onboarding, renewals, and risk mitigation for a shared SMB book. You’ll handle high-volume cases, leverage Salesforce, and coordinate with cross-functional teams to ensure customer value and retention. The...
Muck Rack
New York, NY3 days ago - ...confidence. We have strong product market fit and a growing base of customers who love our product - including Anthropic, OpenAI, Plaid, Brex... ...If any of that resonates, this role is for you. As a Customer Success Associate, you'll run the scaled side of our CS motion:...Work at office
Numeric
New York, NY2 days ago - ...scams. With rapid enterprise adoption and a $200B+ market ahead, the company is just getting started. The Role We are growing our Customer Success team based out of our NYC office. The Customer Success Associate role is a foundational role with the autonomy to define and...Work experience placementWork at officeImmediate startMonday to Friday
Doist
New York, NY3 days ago - ...and communication management systems for federal, state, county, provincial, and municipal governments. Mission/Overview The Customer Success Associate (CSA) supports the Customer Success team in delivering an exceptional customer experience throughout the customer lifecycle...Contract workWork experience placementWork at office
HS GovTech Solutions Ltd.
New York, NY4 days ago $55k - $70k
...management team? Look no further... Due to continued success in 2024 and a great start to 2025, we're seeking a Customer Success Partner to oversee our Contractor book... ...core markets as needed. The Contractor Care Consultant plays a key role in maintaining high service...Full timeContract workFor contractorsWork at officeWork from homeMeet Life Sciences
New York, NY4 days ago$41.1k - $68.9k
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring customers are engaged and satisfied, acting as an essential resource for...Full timeWork at office- ...the desire to serve others- but you are blinded by the limits placed on you in your current role. The Client Success Advisor role is key to Diligent’s Customer Success retention strategy. Key Responsibilities Provide guidance and best practices on configuring, customizing...Work at officeLocal areaVisa sponsorshipFlexible hours
$105.4k - $207.8k
Position Summary Our Deloitte Customer team empowers organizations to build deeper... ...stakeholders to establish governance models, success plans, and implementation approaches.... ...this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP....Local area$85.6k - $149.43k
...product, which is truly differentiated, to a legal tech growing market. And we are continuing to invest heavily in product and customer success. This means that our customer success teams support our customers to deliver significant business impact from our solution. We...Full timeWork at office2 days per week3 days per week$125.5k - $226.7k
The OpportunityJoin the Customer Strategy & Success team as a Senior Customer Strategy and Success Specialist. In this role, you will help enterprise... ..., business development, product evangelism, and solution consulting skills with the ability to tailor engagement across...Full timeTemporary workLocal areaWorldwide$19.23 - $24.04 per hour
...daily at Coalition. About the role We are looking for motivated candidates who thrive in a high-growth environment to join our Customer Success team. In this role, you will be accountable for providing the highest level of customer support and service to both...Hourly payFull timeFixed term contractWork experience placementWork at officeRemote workHome officeFlexible hours- ...Responsibilities Own the ongoing relationship with assigned healthcare customers, driving adoption and ensuring they realize real value from our... ...in a fast-moving, mission-driven environment. ~ Customer success experience specifically within healthtech is a strong plus....
$70k - $80k
...Customer Success Associate New York About us @Symphony Secure. Connected. Intelligent. Symphony is an AI-powered communication and technology company fueled by interconnected platforms: messaging, voice, directory and analytics. Our end-to-end encrypted...Local area$65k
...the foundations for your career growth at PitchBook! With our customers’ success comes our success, and we are dedicated to providing them... ...through lead pipeline and maintain accurate records Act as a consultant and take the time to understand your prospects needs and business...InternshipWork at officeRemote workVisa sponsorshipPitchBook
New York, NY16 hours ago$90k - $120k
...exceptional service to renters, while evaluating applications with unmatched speed and precision. The Team The core function of the Customer Success team is to ensure our clients have a seamless experience and get the most out of the Findigs platform. We are the voice of the...Full timeWork at officeWork visaFlexible hours- ...Authority (FCA FRN 911636) and registered with the USA’s National Futures Association (NFA). Your mission You will report to the Customer Success Manager and work closely with various internal teams as you engage in a multitude of administrative tasks with the goal to...Remote workFlexible hours
- ...driven, patient and passionate problem solver to join our team. In this role you will be responsible for training and on-boarding new customers and managing customer relationships through their entire life cycle. We’re looking for superior people skills and a positive...
- Overview Experience Level: At least one year in a call center customer service role. Location: Hybrid - New York / Florida SUMMARY Antidote... ...-quality, accessible care and insurance products. The Customer Success Agent I plays a key role in achieving this mission by...Full timeWork at officeRemote workMonday to FridayShift workDay shiftAfternoon shift
- ...wholesalers, distributors and suppliers, using the City Hive platform. Job Overview City Hive is seeking a technically skilled Customer Success Associate to join our professional team. In this role, you will combine technical expertise with customer service skills to...Full time
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