Call Center Agent

Call Center Agent

Our client, a leading organization in the automotive support industry, is seeking a dedicated and motivated Call Center Agent to join their team. As a Call Center Agent, you will be an essential part of the customer support department, assisting clients with vehicle troubleshooting and providing exceptional service. The ideal candidate will demonstrate excellent communication skills, resilience, and a customer-centric mindset, which will align successfully within the organization.

Job Title: Call Center Agent

Location: Fort Lauderdale, FL

Pay Range: $16.50

Shift: Varies

What's the Job?

• Respond to incoming customer calls regarding vehicle troubleshooting and support.
• Provide accurate information about the customer program to client.
• Maintain detailed and accurate customer records in the designated systems.
• Develop and nurture customer relationships to promote loyalty and satisfaction.
• Research and resolve customer inquiries efficiently, ensuring a positive experience.

What's Needed?

• High School Diploma or equivalent required.
• 0-2 years of experience in a call center environment preferred.
• Car enthusiastic individuals are welcome
• Excellent verbal and written communication skills.
• Experience assisting customer troubleshooting or dealing with calls of stress personal nature
• Proficiency in Microsoft Office and web-based applications.
• Strong organizational skills with keen attention to detail.

What's in it for me?

• Opportunity to develop valuable customer service skills in a dynamic environment.
• Work in a supportive team that values resilience and proactive problem-solving.
• Temp to perm opportunity
• Bonuses based on performance
• Gain experience in a fast-paced industry supporting critical customer needs.
• Be part of a company committed to fostering an inclusive and diverse workplace.
• Potential for career growth within the organization.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells.