Shift Supervisor

Job Description

Job Description

C.C. Holdings Restaurant Group are the proud owners and operators of 29 restaurants and coffee bar locations throughout Indianapolis and Cincinnati.

We're looking for qualified Shift Supervisors and Team Leaders. All levels of experience may apply.

CC Holdings is proud to offer benefits to qualified employees like 61% insurance contributions, paid vacation, 401k program, weekly pay, referral bonus program and growth opportunities! We believe that a successful company starts with great employees and we try to promote from within.

Our brands include, Nature's Table Cafe, Copper Moon Coffee, Granite City Food and Brewery and Au Bon Pain Cafe and Bakery. We are looking for dedicated team leaders at our following locations:

• Eli Lilly Campuses
• Indiana State Capitol Building
• Methodist Hospital
• Riley Children's Hospital
• Downtown on Monument Circle
• Indianapolis International Airport

Creating a culture of hospitality is our priority! If you're looking for a rewarding job and possess qualities that make you a respected and accountable leader, apply today to join our growing team!

To learn more about our company and brands we proudly represent, visit

Job Responsibilities:

- Increasing Sales
- Team Building
- Employee Scheduling
- Ordering
- P & L Reconciliation
- Customer Service and leadership

Position Summary: The Team Member's main focus is to provide engaging and exceptional customer service that exceeds guest expectations.

Responsibilities:

• Demonstrates and reinforces Company's key team values.
• Ability to discuss Brand promise: Delicious Foods, Engaging Service, Energizing Environment.
• Guest requests shall be fulfilled quickly and enthusiastically with a 'yes we can': attitude.
• Every guest shall be greeted sincerely with eye contact upon entering the cafe and thanked upon exiting.
• Enthusiastic and outgoing providing positive energy, always smiling and willing to help.
• Uniform is always neat, clean, wrinkle-free, and professional-looking. Take pride in your appearance.
• Follows proper glove usage procedures when handling.
• Maintains a clean and organized station; including but not limited to sweeping, mopping, wiping counters, garbage, stocking and restocking product and wrapping and storing product properly.
• All floors will be kept clean, dry and free of debris at all times.
• Adhere to cafe safety and security policies.
• Adhere to food safety requirements.
• Cross train through multiple stations with the cafe.
• Treat fellow Team Members and Managers as guests.
• Follow all cash handling procedures.
• Follow recipe adherence at all times ensuring that all products meet standards of freshness and appearance.

Requirements:

• Ability to stand/walk for up to 6 hours at a time.
• Demonstrates excellent communication and ': listening' skills.
• Demonstrates a guest centric attitude.
• Responds to opportunities with a sense of urgency.
• Must be at least 16 years of age.
• Commitment to work as a team player.
• Demonstrates leadership attributes and aligns with Company values.

Qualifications:

• Previous restaurant experience or equivalent.
• Leadership experience preferred