Part-Time Crisis Hotline Counselor

Part-Time Crisis Intervention Specialist

The Careline crisis hotline team provides therapeutic support for Alaskans accessing the statewide crisis and suicide hotline. This position will implement policies, protocols, and services designed to assist individuals who are in crisis, including those considering dying by suicide, and those concerned about someone else with suicidal behavior, by providing emotional support, crisis response, and intervention. This position also provides support, information, and referral for non-crisis calls. Services are provided via phone calls, text messaging, or chat. As a member of the Careline team, you will interact with clients and staff in a respectful and empowering manner, exercise consistent and dependable attendance, and attend all mandatory staff meetings. At Careline, all staff present themselves professionally and maintain confidentiality when necessary.

We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. To meet minimum qualifications, we will consider any equivalent combination of knowledge, skills, education, and experience. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Minimum qualifications include an associate's degree in human services or a closely related field. Prior work or life experience may be used in place of the degree. We expect our candidates to demonstrate excellent interpersonal, group, and written communication skills, a commitment to the agency's mission and goals, the ability to work with people from diverse backgrounds, cultures, and lifestyles, and the ability to work independently and pass a background check. Candidates should be proficient with computers and frequent data entry.

Hours: Part-time (less than 31 hours per week)

Shifts available: Multiple shift options available, including evenings, overnights, and weekends.

Salary: Determined by experience, non-exempt.

Location: Office location is in Fairbanks, Alaska.

Benefits: Dental and vision benefits offered at the expense of the employer.

Careline Crisis Services, Inc. is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status, or any other category protected by applicable federal, state, or local laws.