IN-IDOI-Renewal Coordinator

Requisition Description

Engagement Type:
Contract

Short Description:
IN-IDOI-Renewal Coordinator

Complete Description:

About the Job:
This position serves as the Licensing Renewal Coordinator of the Indiana Department of Insurance (IDOI).
The Licensing Renewal Coordinator is charged with the responsibility of maintaining state compliance with the laws rules policies and procedures of renewal and reinstatement licensing of resident and non-resident insurance producers (agents/brokers) and consultants and resident and non-resident Insurance agencies.
The position accepts and reviews license renewal and reinstatement applications including any civil criminal or administrative background documents and makes determinations as to a candidates eligibility for renewal of a license as governed through the laws rules and policies of the state.
The position works with the IDOI Enforcement Division Vertafore/Sircon NIPR Client and other state departments of insurance verifying possible disqualifications on an individual or firms record.
The position also utilizes NIPR Attachments Warehouse I-Site Sircon for States e-PAL INBlZ Client BrokerCheck and other databases when reviewing renewal applications.
The position processes license reinstatement waiver forms needed for producers to take the IDOI Laws & Regulations exam as a part of reinstating an expired license within one year of the license expiring.
The position advises candidates on the reinstatement process and requirements and tracks a candidates reinstatement progress.
The position maintains the IDOI licensing renewal and reinstatement web pages at The position works with system vendors such as Vertafore/Sircon and NIPR in troubleshooting system errors; addressing insurance producer consultant or agency renewal/reinstatement concerns; and implementing system or process improvements.
The position also manages all communications with internal and external stakeholders regarding producer consultant and agency licensing renewal/reinstatement questions concerns or initiatives.
The position will review along with manager continuing education (CE) due-date extension forms and CE retirement exemption forms; and may serve as a back-up for the receptionist.

Required / Desired Skills

Skill

Required / Desired

Strong Customer Service experience in a business/professional environment.

Required

Practical knowledge of MS Office Word Excel Teams.

Required

High School Diploma

Required

Prior experience in the LAH/P&C insurance industry (Life Accident & Health; Property & Casualty).

Highly desired

Prior experience working in a call center setting.

Highly desired

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Required Experience:

IC