Director, Commercial Strategy

Job Title : Director, Commerce Strategy

Division: Luxe Division


Location: New York, NY

Who We Are:


For more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.


At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, and Giorgio Armani.


What You Will Learn:


L'Oréal is looking for innovative, curious, and ambitious individual to join us as Director, Commerce Strategy. This position is based in our New York, NY headquarters. You will understand the intricacies of the Division portfolio, channels of distribution, competitive landscape, Go-To-Market ecosystem, business models, etc. In this unique role, your work will be broad, ranging from analysis across channels and brands, developing strategic business recommendations, to working collaboratively on cross-functional projects with partners at all levels of the organizations, to project management and presentation creating for leadership business reviews.

What We Are Looking For:


Required Qualifications:

• 10+ years of related experience in commercial strategy, sales planning, business analytics, consulting
• Strong strategic and analytical mindset with the ability to synthesize complex business data across multiple channels and brands into clear insights and recommendations
• Strong business acumen with understanding of retail, consumer, category and market trends
• Effective and impactful communicator including strong storytelling and presentation skills, including experience developing executive-level materials
• Strong collaborator with proven ability to manage multiple priorities and projects, and influence cross-functional stakeholders in a fast paced environment
• Experience building scalable tools, templates or reporting frameworks that improve visibility and business decision-making

• Proficiency in analytics tools (e.g., Excel, Power BI), data visualization platforms, and performance reporting systems.

• Highly organized, proactive and solutions-oriented with strong judgement, curiosity and learning agility
• Ability to work in a fast-paced, deadline-driven environment and manage complex, ambiguous situations
• Must be legally authorized to work in the U.S. on a permanent and ongoing basis without requiring sponsorship.

Responsibilities:

1. Act as a strategic support partner to the SVP Head of Commerce across all channels, developing commercial strategies, synthesizing business insights, and identifying distribution opportunities to gain market share.
2. Formulate recommendations on performance and long-term business planning to guide Head of Commerce and Account Leads on prioritization decisions and support proposals for leadership meetings and reviews.
3. Prepare strategic performance presentations and reports for senior leadership, providing the necessary intelligence to support strategic decision-making across channels and brands.
4. Identify and support execution on multi-channel and multi-branded initiatives; serve as a key liaison across commercial teams to drive execution.
5. Develop and maintain cross-channel reporting tools to deliver visibility into key performance indicators (KPIs), identifying opportunities, risks, and areas for improvement across all key accounts and channels.
6. Partner closely with Commerce leadership to identify performance gaps, share data-driven recommendations, and help optimize sales strategies in alignment with commercial goals.
7. Monitor activation plans and KPIs, ensuring seamless tracking of results, and share insights to enable continuous optimization of channel strategies.
8. Collaborate with cross-functional teams (e.g., eCommerce, RGM, Business Planning, Brands, etc.) to integrate insights and across channels.

What's In It For You:

• Salary Range: $138K-$200K
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oréal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don't meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!


We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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Please note: This job description does not list all duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.