Admin Assistant

Sunshine Enterprise Inc

About Sunshine Enterprise USA LLC
We strive to be the premier national business solution for our clients, associates and business partners.

Connecting Great Companies with Great People

Founded on the principle that the right person in the right role can change everything, SEU-USA is more than just a staffing agency. Consequently, we are a strategic partner dedicated to building the powerful workforces that drive business success across the USA.

Employment Type: Contract / Full-Time

Work Mode: Onsite / Hybrid / Remote (as applicable)

Schedule: Business Hours (Monday-Friday)

Location: Orlando, Florida

Position Overview

We are seeking a detail-oriented and customer-focused Application Support Specialist to support the intake, review, and processing of permit and service-related applications. This role is ideal for individuals with backgrounds in customer service, administrative support, front desk operations, call centers, or office coordination who are comfortable working with forms, data, and customer inquiries.

No prior permit experience is required - training will be provided.

Key Responsibilities

Receive, review, and process permit or application requests for completeness and accuracy
Enter and maintain application data in internal systems, databases, or tracking tools
Respond to customer inquiries via phone, email, or in person regarding application status, requirements, and next steps
Provide clear guidance to applicants on documentation, forms, and procedural requirements
Coordinate with internal departments to route applications and resolve missing or incorrect information
Track application progress and ensure timely follow-up and resolution
Maintain organized records in compliance with internal policies and regulatory standards
Prepare basic reports, logs, or summaries related to application volume and status
Deliver professional, courteous customer service at all times

Required Qualifications

1+ year of experience in Customer Service, Administrative Support, Office Assistant, Front Desk, Call Center, or Clerical roles
Strong attention to detail and accuracy when handling forms and data
Comfortable working with computers and multiple systems
Basic proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools
Ability to communicate clearly and professionally with customers and internal teams
Strong organizational and time-management skills

Training & Support

Full training provided on permit processes, systems, and procedures
Ongoing support from supervisors and team leads
Clear process documentation and job aids available

Who Should Apply

This role is a great fit for candidates who have worked as:

Customer Service Representative
Administrative Assistant
Office Clerk
Front Desk Coordinator
Call Center Agent
Receptionist
Data Entry Clerk

If you enjoy helping people, working with documents, and ensuring processes run smoothly, we encourage you to apply.

Apply

Vacancy posted 4 days ago

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