Administrative Assistant

Administrative Assistant – Systems InnovationLMG Systems Innovation (LMGSI) is seeking an Administrative Assistant to support the daily operations of our Install and Service Department. This role is essential to maintaining organization, communication, and efficiency across service coordination, scheduling, purchasing, and administrative processes.As part of Entertainment Technology Partners, LMGSI supports audiovisual system installations and services across universities, government facilities, corporate environments, and entertainment venues nationwide. This position plays a key role in ensuring our teams operate smoothly and deliver high quality service to clients.What You'll Be DoingReceive and route incoming calls and emails for new service requests, including warranty and non warranty supportSchedule recurring maintenance and coordinate daily service and installation activitiesAssist with ordering materials and equipment for service calls and maintenance contractsPrepare service estimates, daily logs, timekeeping records, and departmental reportsEnter and maintain accurate data across CRM, ERP, SharePoint, and other systemsCoordinate RMAs and manage equipment returns between clients and vendorsWork cross functionally with Accounts Payable, Purchasing, and other departmentsGenerate purchase orders for labor, vendors, and customer billingSupport additional administrative tasks and projects as neededWhat We're Looking ForHigh school diploma or equivalentMinimum of 3 years of experience in an administrative or fast paced office environmentStrong organizational skills and attention to detailExcellent written and verbal communication skillsAbility to manage multiple priorities and meet deadlinesExperience supporting service based operations or technical teams is preferredProficiency with business systems such as CRM, ERP, and Microsoft Office toolsKey SkillsAdministrative coordination and schedulingData entry and systems managementCustomer communication and supportOrganization and time managementProblem solving and decision makingCross functional collaborationWhy Join LMG Systems InnovationPlay a key role in supporting service and installation operationsWork alongside experienced technicians, engineers, and operations professionalsBuild a long term career within a growing technology organizationAccess comprehensive benefits including medical, dental, and vision insuranceParticipate in a 401(k) plan and flexible spending account optionsReceive paid time off and additional employee benefitsLMG Systems Innovation is a Tobacco Free and Drug Free Workplace and an Equal Opportunity Employer. We participate in E Verify and comply with all applicable leave laws including the Family and Medical Leave Act (FMLA).