Senior Operations Business Analyst

Senior Operations Business Analyst Location: OH - Columbus Responsibilities As a Senior Operations Business Analyst, you'll lead and oversee a full range of strategic activities to ensure operational effectiveness and accurate data collection within banking systems and processes. You'll provide senior-level expertise to drive initiatives focused on reimagining operational processes by designing and implementing complex technical solutions that support internal business units across the enterprise. Lead project management efforts, collaborating with senior stakeholders to develop effective process solutions and defining business requirements for enterprise-wide initiatives. Collaborate closely with development teams and senior leadership to design and integrate complex processes across multiple systems. Prioritize team initiatives, manage multiple complex projects simultaneously, drive iterative improvements, and address technical debt strategically. Partner with teams, managers, and executives to develop data-driven solution designs, document process improvement needs, and present recommendations to leadership. Summarize, track, train, and communicate updates and changes to end users; develop training materials and lead change management initiatives. Lead the analysis, resolution, and correction of complex design or solution issues, communicating impacts and timelines to affected users and stakeholders. Facilitate enterprise-level project planning, develop comprehensive business and reporting requirements, lead application testing, and ensure successful application deployment. Mentor and guide junior Operations Business Analysts in best practices and professional development. Qualifications 7+ years of related experience in Branch Banking Operations, Commercial Lending, Data Management, Process Improvement or System Design, or a similar field. Bachelor's degree or equivalent experience required; Master’s or MBA in a related field preferred. Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. Intermediate to advanced experience in data analytics, business intelligence, data science, Power BI, and SQL. Proficiency in Microsoft Office Suite, Visio/Lucid, and ADO. Experience in project management methodologies, with the ability to prioritize multiple projects and objectives in a rapidly changing environment; proven track record of leading enterprise-wide process improvement initiatives. Strong organizational skills, attention to detail, analytical, interpersonal, and communication skills; ability to manage competing priorities, demonstrating flexibility, resourcefulness, and a collaborative approach in fast-paced environments. Advanced speaking and writing communication skills. Occasional travel required. Benefits Competitive salaries. Ownership stake in the company. Medical and dental insurance. Paid time off. 401(k) matching program. Tuition assistance program. Employee volunteer program. Wellness program. Equal Employment Opportunity Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religi #J-18808-Ljbffr