Customer Service Specialist

We're Hiring! Are you a people-person with a knack for providing exceptional service? Geremy Byrne - State Farm is looking for a dedicated and enthusiastic Customer Service Representative to join our dynamic team! Since opening our doors in 2019, we've been committed to delivering outstanding service to our community, and we're looking for someone who shares our passion for helping others. Role Description As a Customer Service Representative - State Farm Agent Team Member with Geremy Byrne - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $40,000.00 - $60,000.00 per year About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance. Our office is located in Hawthorne, New York (Westchester). If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.