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Call Center Representative

$21 per hour

Human Hire

Job Description

Customer Service Representative


We are partnering with a life insurance company seeking a dedicated Call Center Representative to join their White Plains office. This is an excellent opportunity for someone with customer service experience, particularly in a call center or medical environment, to grow their career in a professional setting.


Whats in it for you:

  • Pay Rate: $21/hr (OT eligible)
  • Hours: Monday-Friday, 11:45 AM - 8:00 PM (Training: 10:00 AM - 6:00 PM for 1-2 weeks)
  • Benefits: Union benefits; pension after 5 years
Call Center Representative Responsibilities:
  • Answer a high volume of calls and provide excellent customer service to members
  • Explain policy details, coverage options, terms, and conditions clearly
  • Guide customers through the claims process, including collecting documentation and providing updates on claim status
Call Center Representative Qualifications:
  • Prior experience in a medical office setting preferred
  • Bilingual Spanish is highly preferred
  • Computer savvy & comfortability speaking on the phone
If you're interested in a confidential conversation about your job search, please apply with your resume & a recruiter will contact you within 48 hours. Thanks!


If this is not the ideal position for you but are still interested in hearing about what other job opportunities are in your area, please visit and email your resume to jobs[at]humanhirellc.com!


HumanHire is a national executive search and staffing firm with a leadership team that has over 50 years of experience as trusted industry professionals specializing in direct hire, temp to hire, temporary and payrolling services. We have multiple highly specialized divisions. Within the Healthcare industry, we specialize in the following and more -
  • Healthcare Administration & Management
  • Medical Billing & Coding
  • Behavioral & Mental Health
  • Nursing
  • Allied Health Professionals
  • Health Information Technology (HIT)
  • Rehabilitation Services
  • Laboratory & Diagnostic Services
  • Emergency & Critical Care
  • Public Health & Community Health
  • Revenue Cycle Management
  • Patient Access & Registration
  • Medical Office Administration
  • Hospital & Clinic Operations
  • Compliance & Risk Management
  • Managed Care & Insurance Operations

About White Plains, NY

Ready to kickstart your career in the vibrant city of White Plains, New York? Nestled in the heart of Westchester County, this bustling metropolis offers a perfect blend of urban opportunities and suburban charm. Known for its diverse job market, top-notch schools, and easy access to New York City, White Plains boasts a thriving business scene, renowned art galleries like ArtsWestchester, top-notch dining options ranging from classic American fare to international cuisine, and popular attractions like the Westchester County Center and Kensico Dam Plaza. With a rich cultural heritage, excellent quality of life, and a plethora of parks and outdoor activities, White Plains is calling for talented individuals to join its dynamic workforce. Explore our job listings today and take your career to new heights in this exciting region!
Vacancy posted 4 days ago
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