Mortgage Coordinator

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Location expectations

This role requires working from a U.S. Bank location for all scheduled work days.

The Mortgage Coordinator supports final document processing, tracking, and coordination across physical and digital workflows within mortgage operations. This role is responsible for the intake, organization, imaging, and system entry of physical document packages, including preparing documents for scanning, uploading to the document repository (MIR), and ensuring delivery to appropriate custodians. The position also manages shared mailboxes for digital submissions, processing documents in alignment with established procedures and systems.

The Mortgage Coordinator processes a variety of final loan documents, including recorded mortgages, assignments, title policies, and other trailing documentation. The role is accountable for generating and distributing final document tracking reports to internal and external stakeholders, monitoring outstanding items, and supporting fee collection associated with late or missing documents.

Additional responsibilities include providing operational support across teams, assisting with paper-based workflows, and supporting loan opening and closing activities such as handling checks, distributing closing disclosures and trailing documents, and processing returned documentation in accordance with established naming conventions and system requirements.

This position operates in a fast-paced, high-volume environment and requires strong organizational, prioritization, and communication skills, as well as the ability to lift up to 30 pounds. This is a 100% in-office role with a standard schedule of 8:00 AM to 5:00 PM or participation in a rotational schedule.

Basic Qualifications

• High school diploma or equivalent

• Typically four or more years of clerical experience

Preferred Skills/Experience

• Good reading, writing and mathematical skills

• Thorough knowledge of personal computers and other office equipment

• Effective verbal and written communication skills

• Well-developed ability to collect and organize information

-Demonstrated ability to lift up to 30 pounds in support of physical document handling requirements

-Strong organizational skills with the ability to effectively prioritize and manage multiple tasks in a high-volume environment

-Effective verbal and written communication skills, with the ability to provide clear updates and collaborate with team members and management

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants ( .

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here ( .

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program ( .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.91

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.