Restaurant Shift Manager — Lead Teams & Drive Service

622 Market Street, Elmwood Park, New Jersey 07407, United States Job Description Live MAS! - Grow your Career at TACO BELL! Join a leading global brand with a top franchisee. At HAZA BELL our focus is guest satisfaction, team satisfaction, and internal career growth that lets your talents shine. We are one of the largest U.S. Taco Bell restaurants, growing annually. Our leaders inspire their teams to deliver flavorful products with fast, friendly service while guiding each associate on their career path. We execute daily on detail, delivering excellent financial performance driven by guest satisfaction. You will support the Restaurant General Manager (RGM) by running effective work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include ensuring Team Members complete all assigned duties and serve safe, quality food in a friendly manner, while ensuring the restaurant is safe for Team Members and customers. Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory, and labor policies and procedures. HAZA BELL is an equal‑opportunity employer and may provide reasonable accommodation to enable individuals with disabilities to perform essential duties. Qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview As a Restaurant Shift Manager, you oversee operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You lead a team of crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities Leadership and Team Management: Supervise and coordinate the activities of restaurant crew members during your shift. Delegate tasks effectively and ensure team members understand their responsibilities. Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. Ensure outstanding customer service by greeting customers, resolving complaints, and handling all inquiries promptly and professionally. Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. Operational Oversight: Oversee the opening and closing procedures, including cash handling and reconciliation. Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. Monitor inventory levels and order supplies as needed to meet operational demands. Shift Scheduling and Staffing: Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. Training and Development: Train new hires on restaurant policies, procedures, and job responsibilities. Conduct ongoing training sessions to develop team members’ skills in customer service, food preparation, and safety protocols. Monitor sales performance and expenses during your shift to achieve financial targets and control costs. Implement strategies to maximize profitability and optimize operational efficiency. Communication and Collaboration: Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers to ensure alignment on operational goals and priorities. Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. Knowledge of food safety regulations and best practices in food handling. Strong organizational and time‑management skills with the ability to prioritize tasks and manage multiple responsibilities. Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification High school diploma or equivalent (required); college degree in Hospitality Management or a related field (preferred). Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements Ability to stand, walk, and move around the restaurant environment for extended periods. Lift and carry objects weighing up to 25 pounds. Work in a fast‑paced and sometimes stressful environment. Benefits 401(k) Retirement Plan STD, LTD, and Life Insurance options Opportunities for career advancement within the restaurant management team. Employee discounts on meals and beverages. Training and development programs to enhance leadership and management skills. Paid Time Off after the first year. Monthly Performance Bonus Annual Awards for Top Performers Conclusion As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. Location 622 Market Street, Elmwood Park, New Jersey 07407 Pay Range $17.50 - $19.00 / hour Pay Transparency Our company is committed to complying with all applicable pay transparency laws. We recognize the importance of fair and equitable pay practices and the right of employees to discuss and inquire about compensation. We will not prohibit or retaliate against any employee for exercising these rights, and we remain dedicated to ensuring our policies and practices reflect transparency, fairness, and compliance with the law. Equal Employment Opportunity Statement HAZA BELL is an equal opportunity employer that provides reasonable accommodations for qualified individuals with disabilities and considers applicants without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. #J-18808-Ljbffr RadNet, Inc.