Director, Product Management (Enterprise)

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As Director, Product Management (Enterprise), you lead your team to deliver meaningful customer and business value across our Enterprise B2B SaaS portfolio. You define and execute enterprise product strategy, translating complex customer and business needs into scalable product roadmaps that support retention, expansion, and long-term growth. You coach and develop product managers as they strengthen their craft, judgment, and leadership capabilities. You balance long-term portfolio direction with the day-to-day operational execution required to deliver secure, reliable, and high-impact enterprise solutions. You collaborate cross-functionally and cross-culturally with Engineering, Architecture, Design, Analytics, Sales, Customer Success, and Marketing to build trusted relationships, align priorities, and solve complex enterprise workflows. You uphold and exemplify our company values, shape the culture within your area, and create an environment in which your team performs at a high level.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Execute enterprise product strategy to drive long-term business growth, customer retention, and annual recurring revenue expansion
• Lead and mentor product managers to foster a culture of high performance, continuous learning, and career growth
• Translate complex B2B enterprise customer needs into scalable product roadmaps and actionable Objectives and Key Results
• Partner with Engineering, Architecture, and Design to deliver secure, highly scalable enterprise platform capabilities
• Establish key performance indicators to monitor product adoption, enterprise usage, customer outcomes, and overall platform performance
• Drive operational efficiency across your product domain to improve the speed, quality, and predictability of product delivery
• Collaborate with Sales, Customer Success, and Marketing to ensure seamless enterprise go-to-market execution
• Represent Product leadership in executive forums to advocate for enterprise product initiatives and resource needs
• Identify and mitigate risks related to enterprise compliance, security, platform stability, and rollout strategy
• Hire and develop diverse, exceptional product talent that consistently raises the bar on performance

Qualifications:

• 10+ years of experience in product management
• 3+ years in product leadership roles with direct people management responsibilities
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent work experience
• Proven track record of launching and scaling high-growth Enterprise B2B SaaS products
• Deep experience defining enterprise-grade solutions, including complex permissions, platform architecture, integrations, and security standards
• Strong proficiency with product management and analytics tools (i.e. Jira, Confluence, Figma, Amplitude, Mixpanel)
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automatio

What will help you succeed:

• A rich portfolio of active, self-directed exploration demonstrating exceptional breadth across cross-functional interests or profound depth within a specialized area
• Personal resilience to learn from scratch and successfully thrive in ambiguity
• Exceptional judgment and product taste that guide teams toward simplicity within complex enterprise workflows
• Strong bias for action that balances speed and urgency with sound operational decision-making
• Ability to inspire, motivate, and advocate for team members while serving as a spokesperson and key leader within the Product organization

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $176k-$238k + 10% bonus + Equity. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote

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Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools.