Sales and Service Representative
Heritage-Crystal Clean LLC
Route Sales & Service Representative
Crystal Clean (CC) is one of the nation's leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement.
The Route Sales and Service Representative (SSR) will be responsible for applying sales strategies in an effort to grow HCC's business at new and existing customer sites. The SSR will also be responsible for performing HCC services at customer facilities. Service responsibilities will include, but are not limited to: providing service to parts washing units, picking up waste drums of varying sizes and weights using HCC-approved material handling equipment, and operating a Commercial Motor Vehicle on a daily basis.
Specific duties include:
- Engaging in and promoting safe work behaviors in a manner that is consistent with all HCC safety guidelines
- Responsible for customer service and new business development in a certain geographic area as assigned by the Company
- Aligning work orders to minimize mileage and travel time
- Inspecting vehicle and equipment for safe operation
- Serving existing customers by exchanging solvent or aqueous fluids along with removal of drum wastes, servicing parts washers and other equipment
- Pursuing additional services with existing accounts
- Assessing potential customer needs, presenting HCC products and services to customers, and developing new customers
- Developing sales leads for Data-Marketing
- Completing all required paperwork accurately and neatly
- Maintaining compliance with all applicable Department of Transportation (DOT) requirements
- Achieving sales quotas for total revenue and new customer development
- Adhering to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
- Performing other related duties as assigned
Core competencies and specific skills include:
- Strong communication skills and attention to detail
- Ability to interact with customers, sales branch employees, and other corporate departments
- Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.
Work experience preferred:
- Route sales experience
Education, certificates, licenses, or designations:
- High School diploma or equivalent required
- Must have or be qualified to obtain and maintain a Class B Commercial Driver's License (CDL) and Med Card with Airbrake and HAZMAT
- Motor vehicle record (MVR) that meets or exceeds HCC's published standards including, but not limited to the following:
- Seat belt and cell phone violations
- Excessive speeding
- DUI, suspension and/or multiple vehicle collisions
Personal protective equipment:
- Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats
Physical requirements:
- Frequent lifting of materials that typically weigh 54-80lbs
- Frequent pushing/pulling of 16-55 gallon drums of waste/product using HCC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs.
- All applicants must pass the pre-employment physical including drug & alcohol screening
Work environment:
While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.
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