Optometric Technician

Job Description

Job Description

CITY EYE, LLC
JOB DESCRIPTION: OPTOMETRIC TECHNICIAN LEVEL 1

Job Summary

Optometric technicians are responsible for patient check in, exam pre-test, exam lane testing, exam post-test, patient check out.

General Accountabilities including but not limited to

• 
  Prep day for success by arriving to shift on time and ready to work
• Greet patients in friendly and welcoming manner
• Patient check in, fee presentation, pre-testing, entrance testing, checking vision, refraction and contact lens fitting, check out
• Properly receiving and accounting for patient payments and copays
• Answering of phone and scheduling of appointments 
• Verifying insurance eligibility
• Placing contact lens orders and encouraging patients to order through practice 
• Conducting contact lens training classes with patients
• Assisting physicians in performing any and all procedures/ tests
• Ensuring equipment is functioning properly and contacting store support or management in event of a breakdown
• Scheduling referrals
• Ensuring job is fully completed prior to clocking out of a shift 
• Stocking and cleaning exam lanes
• Cleaning general areas, including break room, bathrooms, floors, common areas
• Participation in training of new staff members 
• Participation in staff training programs or continuing education events
• Duties may be added or changed at any time
• Weekend availability is mandatory 

Job Qualifications Education: High school diploma; College Degree perfered
Experience: Health care or customer service experience recommended but not required

Skills

• Technologically savvy
• Communication
• Efficient 
• Customer service
• Sales