Benefits Specialist

Benefits Specialist

Human Resources · Shared Services, Morrisville, NC

Sensaria is a leader in the Wall Decor and Print-On-Demand industry. We operate 8+ e-commerce storefronts, two business-to-business brands, in-house art creation, and coast-to-coast production facilities. Sensaria brings moments and art to life. We are proud to be a leading innovator in our industry, enabling more for customers; more products, more quality and speed. We are enthusiastic, we think bigger and work hard to unlock opportunity and achieve incredible results.

Where most see a blank canvas, Sensaria sees infinite possibility. The chance to impact the senses and shape a moment in time, realizing a vision of design and decor that can reinvent, renew, and revive. With equal parts, passion and operational excellence, Sensaria creates new ways to bring art and memories to life in any space. And through innovation, quality and speed, the company empowers unlimited growth potential for clientele. Enabling more for customers; more efficiency, more creativity, and more moments of inspiration, Sensaria thinks bigger and bolder to unlock opportunity and achieve incredible results together.

Role Purpose

The Benefits Specialist administers and supports health, welfare, and leave programs for 750+ employees across six locations nationally. This role is the primary point of contact for employees on benefits enrollment, claims, and leave of absence questions, and manages the operational backbone of the benefits function, from carrier reconciliation to Open Enrollment execution.

This role suits someone who combines strong process discipline with genuine care for the employee experience. You will own leave administration end-to-end (FMLA, STD, LTD, and personal leave), serve as the trusted liaison between employees, brokers, and carrier partners, and help ensure the company's benefits programs run smoothly, accurately, and in compliance with applicable regulations. The ideal candidate is detail-oriented, discreet with confidential information, and equally comfortable as a hands-on administrator and a responsive resource for employees during sensitive moments. This role will be based at our Morrisville, NC HQ & production facility.

Essential Duties and Responsibilities

• Assist employees with benefits enrollment, utilization, carrier questions, claim concerns, and other benefit-related activities.
• Independently manage all leave administration, including FMLA, STD, LTD, personal leave, and non-medical leaves of absence. Respond to leave requests promptly, explain the leave process to employees, and maintain communication throughout. Ensure benefit documents are processed and maintained appropriately.
• Serve as primary point of contact for benefit communications, answering employee questions and maintaining direct relationships with the company's broker/consultant and insurance carrier contacts.
• Coordinate with Health and Safety to align Workers' Compensation claims with other leave time, as applicable.

Additional Tasks and Responsibilities

• Serve as point person for the annual Open Enrollment process, including employee communication and maintaining the Open Enrollment session in Dayforce.
• Prepare and reconcile monthly benefit carrier statements and submit to AP in a timely manner.
• Support HR management in benefits utilization review and plan design at annual renewal.

Experience and Educational Qualifications

• Bachelor's degree in Human Resources or related field, or equivalent experience.
• Four or more years of experience in benefit and leave administration.
• Knowledge of California leave laws preferred.
• Thorough knowledge of and experience with FMLA leave administration.
• Bilingual language skills are strongly preferred.
• Experience managing multiple health and welfare plans for a multi-state employee population of 750+ lives.

Specific Skills and Competencies

• Strong oral and written communication.
• High attention to detail.
• Able to organize and prioritize work.
• Able to maintain confidential information.
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Teams.
• HRIS experience, preferably Dayforce.

Benefits: Sensaria offers a competitive compensation package, which includes vacation days, sick days, paid holidays, paid maternity and paternity leave, paid floating holiday, along with Medical, Dental, Vision, 401K, STD, LTD, Optional Life insurance, and opportunities for professional development. We are dedicated to creating an inclusive and collaborative workplace where every team member can thrive.