Senior Business Analyst

Tasks & Duties

• Develop system design specifications and documentation

• Develops and prepares documents for the general design of solutions that meet system and security requirements, including the selection of alternative approaches.

• Develops workflow and business flow charts documents using MS Visio, MS Projects and MS office products.

• Develops Functional Requirements for Case processing and Case Management related Systems.

• Develop detailed systems operations designs.

• Develops appropriate Test plan for various integration testing and unit testing.

• Production Implementation process and postproduction support

• Work as a liaison between users and programmers

• Works with system and Support staff (e.g managers, senior programmers, support staff, product manager) to plan program application implementation, enhancements and changes

• Attends and represents the team for various meetings

• Writes detailed summaries of meetings and issues.

• Deals with multiple City Agencies

• Provides assistance to System and Support technical support staff when they are unable to resolve a program, database, or IT issue by themselves

• Provides general programming assistance to other System and Support programmers/projects as may be needed

Required Skills

A minimum of 4 years of experience with the following skill sets:

• Designing workflow systems

• Developing functional specifications, knowledge of structured design tools, working knowledge of PROJECT

• MS-Office Suite – MS-Word, MS-Excel, MS-Outlook, Visio

• Writing Functional report specifications

• Working with government human service agencies

• Jira

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.