Personal Banker

Join our team as a Personal Banker at IHMVCU!

At IHMVCU, our Personal Bankers help members navigate their financial journey through strong relationships, sound financial guidance, and exceptional service. This role serves as a senior consumer lending professional and trusted resource within the branch, maintaining a strong book of business while supporting teammates through coaching and support. This position is based at our Financial Center located at 3990 Merle Hay Rd, Des Moines, IA , however travel may occasionally be required.

Candidates must be available and willing to attend the following:

Start Date: October 26, 2026

New Hire Training: October 26th - October 29th & November 2nd - November 5th in the Quad Cities Area

Education and Experience:

• High School Diploma or equivalent required; some college preferred.
• Minimum three years of strong consumer lending experience.
• Ability to obtain CUNA FiCEP/CCUFC designation within the first year.
• Proven success in Business Development and Community Involvement, cultivating and deepening current relationships while establishing new business client base
• Interpersonal skills to represent the credit union in a positive way, both internally and externally at all times.

What You'll Do:

• Connect with members to assist them on their financial journey and building relationships with them.
• Be attentive to the members' overall financial health, identify opportunities, provide guidance on the member's financial goals while achieving their financial dreams.
• Interview and assist members in completing loan applications (personal, auto, credit cards, etc) and explain loan terms, rates, repayment schedules, and add-on options.
• Monitor loan pipeline to ensure timely follow-up and processing.
• Serving as a role model to team members while helping coach them through their training and certification process.
• Provide member transactions, Opening new accounts, IRAs, CDs, account maintenance as well as originating, documentation and closing of loans.
• Follow and comply with all regulations, policies and procedures.
• The other fun part? Sharing your wealth of knowledge and expertise with your fellow team members, being a mentor and encouraging their growth.
• The pay range for this position is $21.00-25.00/hour, plus Incentive Plan. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity.

Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support:

• Outstanding training; We are committed to learning new skills and growing personally & professionally
• Competitive compensation
• 401(k) with company match and profit sharing
• Paid time off with paid holidays
• Life Insurance
• Paid Community Volunteering
• Education reimbursement
• Fitness reimbursement
• Health insurance including dental and vision
• Flexible Spending Accounts & Health Savings Accounts
• Employee Assistance Program (EAP)
• Access to fitness center

We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity!

Physical Requirements

• Standing: Remaining upright on the feet, particularly for sustained periods of time.
• Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
• Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
• Lifting Demands: Up to 50 lbs.
• Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.