Admin Assistant - Service Tech

FST Admin

Join a company where your skills are valued and your career can grow! We are seeking a dependable and organized FST Admin to support our service department and help ensure smooth daily operations. This position will play a key role in coordinating service activities, assisting field technicians, and providing excellent support to customers. The ideal candidate is detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced environment.

What you'll be doing:

• Responsible for coordinating daily service operations and supporting field technicians to ensure efficient, customer-focused service delivery.
• Reports to the General Manager and oversees administrative processes related to service scheduling, dispatch, work order management, and customer communication.
• Collaborates with service technicians, customers, and management to coordinate appointments, prioritize service requests, and resolve issues promptly.
• Maintains accurate service records, processes documentation, and supports office operations to ensure compliance with company policies and procedures.
• Implements and follows administrative processes that improve workflow efficiency, enhance customer satisfaction, and support the overall success of the service department while delivering exceptional customer service.

What we're looking for:

• Experienced in office administration and supporting daily business operations.
• Proficient in Microsoft Office, especially Excel, Outlook, and Word.
• Strong communication and customer service skills with the ability to build positive relationships.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Knowledge of business operations and administrative processes.

About Culligan

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.