Account Supervisor

Apply now: Account Supervisor, Hybrid - Philadelphia, PA. Start date is ASAP for this contract position.

Job Title: Account Supervisor
Location-Type: Hybrid - Philadelphia, PA
Start Date: ASAP
Duration: Contract, approximately 4-5 months
Compensation Range: $41-$46/hour on W2
Benefits: Eligible for Health, Dental, Vision, and 401K
Visa Sponsorship: Not eligible for visa sponsorship

Job Description:
The Account Supervisor will serve as a key client-facing liaison across approximately 5-6 accounts, partnering closely with internal Project Management, Creative, and Strategy teams to keep deliverables, schedules, and client relationships on track.

Job Summary
• Support approximately 5-6 client accounts simultaneously, including higher education and consumer brands, each requiring varying levels of attention at different times
• Serve as the primary client-facing contact across accounts, participating in status calls, planning conversations, reporting meetings, and other client touchpoints
• Manage the operational side of accounts, including conference reports, project schedule reviews, deadline tracking, meeting coordination, and ensuring the right stakeholders are included
• Act as a quality-control layer on client-facing deliverables, reviewing decks, QA-ing materials, and confirming that outputs are client-ready before distribution
• Partner closely with dedicated Project Managers, who will own workflow execution, while the Account Supervisor ensures the overall account is running effectively
• Quickly absorb context on accounts already in progress and maintain momentum across multiple internal disciplines, including Creative, Strategy, and Account Directors
• Balance strong client relationship management with disciplined back-end organization, operating with minimal hand-holding under the support of senior account partners

Minimum Requirements:
• 3-5 years of experience in client services, account management, or a related discipline
• Demonstrated ability to manage or support multiple client accounts simultaneously in a fast-paced environment
• Strong client-facing presence, with confidence participating directly in client calls and meetings
• Excellent organizational skills and attention to detail, with the ability to manage multiple deadlines, deliverables, and stakeholders concurrently
• Strong quality-control mindset and sound judgment around client-facing materials
• Familiarity with Microsoft platforms (Teams, SharePoint, OneDrive, etc.)
• Located in the Philadelphia area and able to commit to a hybrid in-office schedule on East Coast hours

Preferred Qualifications:
• Agency experience strongly preferred, given the multi-client, fast-moving nature of the role
• Experience supporting higher education clients, with familiarity around enrollment and fundraising terminology
• Experience serving as the client services liaison for paid media campaigns or media reporting
• Keynote experience, as the team frequently builds client-facing decks in Keynote
• Background that blends project management rigor with client services, provided the candidate is comfortable in a client-facing capacity
• Pharma or similarly detail-intensive client services experience, which may transfer well given the organizational demands of the role
• Familiarity with Workamajig for project management or time tracking (not required, can be taught)