Dental Front Desk Associate / Dental Assistant

Job Description

Job Description

Kent Island Dentistry | Full-Time

Join Our Established Dental Team!

Kent Island Dentistry has proudly served our community at the same location for 20 years , building lasting relationships with our patients and providing quality dental care in a welcoming, professional environment.

We are looking for a dependable, personable, and motivated individual who is seeking a long-term opportunity to become a valued member of our dental family.

This position is primarily front desk, but we are seeking someone with dental assisting experience who can confidently step into a clinical role when needed.

We aren't simply looking to fill a position — we're looking for the right person to grow with our practice for years to come!

Primary Responsibilities – Front Desk

• Welcome patients and provide exceptional customer service.
• Answer phones, schedule appointments, and maintain an efficient daily schedule.
• Verify dental insurance benefits and eligibility.
• Assist with insurance claims, preauthorizations, and follow-ups.
• Present treatment plans and discuss financial arrangements.
• Collect payments and manage patient accounts.
• Maintain accurate patient records using Eaglesoft.
• Work closely with our doctors, hygienists, assistants, and administrative team to ensure a smooth patient experience.

Additional Responsibilities – Clinical Support

• Provide chairside assistance when needed.
• Take dental radiographs in accordance with Maryland regulations.
• Prepare treatment rooms and assist with patient care.
• Follow sterilization and infection control protocols.
• Support the clinical team during staffing needs or busy schedules.

Required Qualifications

• Previous dental assisting experience is a MUST.
• Current Maryland dental radiology certification is REQUIRED.
• Strong understanding of dental terminology and procedures.
• Excellent communication and customer service skills.
• Ability to multitask, stay organized, and work efficiently.
• Dependable, punctual, professional, and team-oriented.
• Willingness to assist wherever needed to support the practice.

Preferred Qualifications

• Dental front desk experience.
• Eaglesoft dental software experience.
• Dental insurance knowledge, including verification, claims, and billing.
• Experience with treatment planning and patient scheduling.

The Person We're Looking For:

We believe that attitude, teamwork, and reliability are just as important as experience.

Our ideal candidate is someone who:

• Takes pride in their work and genuinely cares about patients.
• Has a positive attitude and enjoys being part of a team.
• Is flexible and willing to jump in wherever help is needed.
• Can handle a busy workday while remaining professional and friendly.
• Values consistency, stability, and long-term employment.
• Wants to become an important part of an established and respected dental practice.

Why Kent Island Dentistry?

With 20 years at our current location, we take pride in the relationships we've built with our patients and our community. We offer an established practice environment where teamwork, patient care, and dedication matter.  Our hours are Monday - Thursday 8-5 pm

We are looking for someone who wants more than just another job — we want someone who wants to become part of our team for the long haul.

If this sounds like you, we would love to hear from you!