Supervisor, Registration-Full time-Rotating shift-Davenport

Employment Type:

Full time

Shift:

Rotating Shift

Description:

At MercyOne health care is more than just a doctors visit or a place to go when youre in need of medical attention. Our Mission is based on improving the health of our communities that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf Iowa and Rock Island and Moline Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System and recognition for being in the top 1 percent in the nation for patient safety.

Join the MercyOne Family! We are looking t o hire a Supervisor in Patient Registration

As a Supervisor at MercyOne you will be responsible for all patient registration and pre-registration activities across Genesis Health System hospital. Supervises plans and coordinates the various functions of Admissions including Emergency Services registration pre-registration pre insurance verification. Responsible for facilitating employee supervision oversight of all registration activities including answering patient inquiries and assisting with registration as necessary. Will insure all activities achieve high patient satisfaction levels and support successful registration and billing activities while promoting the standards and philosophies of Genesis Health System. Additional responsibilities will be assisting with insurance verification

Schedule:

• Variable hours that require flexing to meet the needs of 3 shifts Being on call is a requirement

General Requirements:

• Key Relationships Manager Patient Access Large Group Responsibility (Multiple Shift): The job requires direct supervision of more than 12 employees. Job duties include the full range of supervisory activities such as hiring training assigning monitoring and assessing work promoting etc. Work involves ensuring that human resource related decisions are compatible with the organizations policies practices and direction. Incumbent has multiple shift responsibilities for staff.

• Work requires limited responsibility for material resources. Examples of resources could include supplies equipment inventories small budgets and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary but the level of difficulty in dealing with these resources is uncomplicated.

Education:

• 2 year college program or equivalent experience

• Business Management or related field

• Patient registration and/or pre-registration experience insurance verification experience

• CHAM Medical terminology supervisory/management experience; strong organizational skills

• More than 2 years experience required.

Colleagues of MercyOne Health System enjoy c ompetitive compensation with a full benefits package and opportunity for growth throughout the system !

Visit MercyOne Careers to learn more about the benefits culture and career development opportunities available to you at MercyOne Health System circle of care .

Want to learn more about MercyOne Genesis Click here: MercyOne Genesis Stronger. Together. As One!

Davenport/Quad Cities

Davenport and the Quad Cities region combine affordability with vibrant culture. Families benefit from the Davenport Community School District and nearby colleges like St. Ambrose University and Augustana College. The area offers museums riverfront parks bike trails and year-round festivals plus easy access to Chicago and Des Moines for weekend trips.

MercyOne Genesis Davenport Medical Center established in 1869 is one of the largest employers in the Quad Cities with a workforce of nearly 5000 employees. The non-profit regional health system has 674 licensed beds and more than 70 locations serving a 17-county bi-state region of the Quad Cities in eastern Iowa and western Illinois. It offers NICU cancer cardiac robotics critical care pediatrics womens health surgical emergency stroke imaging lab and weight management services. Recognition includes IBM Watson top 15 health system Leapfrog A safety grade U.S. News top ranked hospital national quality leadership IT Most Wired nursing excellence designations and Great Iowa Nurse honorees.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.

Required Experience:

Manager