Career Counselor - Gun Hill/The Laconia

Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+.

• Manage a caseload of about 100 participants in multiple buildings to help them access education/ training opportunities, prepare for employment, find and keep employment, and maintain economic self-sufficiency.
• Maintain active engagement in all phases of tenant enrollment in Workforce Opportunities (WfO) services, from outreach to completion of assessments and service plans.
• Develop and implement effective client engagement strategies; maintain high level of participation in WfO services; conduct, at minimum, bi weekly outreach to all participants and maintain related progress notes.
• Complete employment and educational assessments on all participants; ensure that assessments and service plans are updated twice a year, and more often where needed.
• Identify and refer participants to job training programs; HSE, ESOL and other adult literacy and life skills programs; college and other higher education programs, as identified in participant’s service plan.
• Assist participants in developing a job readiness portfolio, consisting of a resume and cover letter, and assessment of interviewing skills.
• Work closely with WfO’s Employment Specialists; respond to job leads within required time frames; identify and refer participants for matching positions, using the Jericho AWARDS system and other methods of referral.
• Assist participants in conducting independent job search; identify new job leads as needed and make direct referrals to employers.
• Provide job retention and follow up services to all employed participants for a minimum of two years; offer re-placement services and referrals to training and educational programs as needed.
• Access community resources to aide participants in their job search, job retention and/or re- placement efforts.
• Actively participate in case conferencing sessions with the case management team and the program director and in some cases, the Business Services team.
• Regularly attend the WfO monthly team meetings and supervisory meetings as scheduled and required.
• Maintain and update participant records in the AWARDS system within required time frame.
• Provide reports on participant engagement, job readiness/job search/education/training activities, and job placement outcomes as required.
• Other responsibilities as assigned and required by the emerging needs of programs and participants, such as service delivery in multiple sites for multiple programs.
• Provide services to up to two sites as needed for client engagement and job search.

• Bachelor’s degree is required.
• Knowledge and experience in workforce development and service delivery to low-income individuals with significant barriers to employment required
• Must be able to work and produce desired performance outcomes in a team environment, requiring high levels of collaboration, cooperation, and teamwork.
• Ability to help 105 job seekers secure employment and reach job retention milestones.
• Ability to travel throughout the five boroughs a must.
• High level of computer literacy and written and verbal communication skills.
• Experience working with individuals in mental health/substance abuse recovery as well as those experiencing homelessness highly preferred.
• Experience providing supported employment services to individuals with disabilities is preferred
• Knowledge and experience in helping low-income job seekers find and keep jobs.
• Working knowledge of AWARDS is highly desirable.
• Knowledge and experience in the application of Motivational Interviewing and Person-centered planning preferred.