Dispatcher

$17 per hour

Express Employment Professionals Defunct

Job Full Description

The Dispatcher supports daily merchandise and appliance deliveries by coordinating independent contractor carriers and ensuring smooth, efficient operations in a fast-paced call center environment.

Hourly rate: $17 per hour , depending on experience.

Responsibilities and Duties

Provide administrative and operational support for daily delivery activities.
Communicate operational issues and customer escalations promptly and drive timely resolutions.
Answer a high volume of calls, screen inquiries, and schedule appointments.
Deliver strong customer service while managing dispatch and routing functions.
Monitor delivery routes and maintain communication with delivery teams throughout the day.
Prioritize tasks effectively and manage multiple responsibilities simultaneously.
Maintain accurate records through detailed data entry and documentation.
Collaborate with team members and cross-functional partners to support overall operational success.

Skills & Requirements

Bilingual in English and Spanish preferred.
Strong computer proficiency, including Excel and Microsoft Office.
Excellent data entry accuracy, organization, and attention to detail.
Clear and professional written and verbal communication skills.
Dependable, customer-focused, and strong in time management.
High School Diploma or GED required.

Schedule

Standard schedule: 5 days a week, off 1 weekday and 1 weekend day 10am-6:30/7:00pm
Flexibility required at times based on business needs
Fully in-office position (no remote or hybrid options)

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WALK-INS WELCOME (weekdays 9am-3pm) - 8963 Darrow Rd., Twinsburg, Ohio 44087

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Cleveland South-Akron North, OH
2851
9005 Darrow Road
Twinsburg, OH 44087

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Vacancy posted 2 days ago

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