PMO Operations Manager, SAP Landscape Modernization

PMO Operations Manager, SAP Landscape Modernization

At Apple, extraordinary ideas have a way of becoming excellent products, services, and customer experiences very quickly. Apple's Enterprise Business Solutions team is an exciting new IS&T team, passionate about providing high-quality, innovative, in-house developed, and off-the-shelf delivery of technology solutions to support and improve the business needs of Apple's Legal organization. The people here at Apple don't just build products — we craft the kind of wonder that's revolutionized entire industries! It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

The SAP Global PMO Manager will be responsible for leading the IS&T SAP Program Management Office (PMO). The PMO is responsible for a wide array of activities that are central to the smooth functioning of the worldwide SAP/SCI organization.

Responsibilities

• Track and regularly report on overall department budget details, both capital and expense
• Own the annual capital planning process for the department
• Lead the procure-to-pay process for the department
• Serve as the single point of contact with our vendors for statements of work, purchase requests, purchase orders, and invoices
• Develop and support organizational reporting and tracking tools. These include: portfolio management system, budget tracking, project status reporting, resourcing tools, and document management system
• Lead all PMO-related projects and provide direction to assigned contractor(s)
• Ensure maintenance of organizational websites, PLC documentation, and SOW templates
• Track multiple aspects of our enterprise contract with SAP (e.g., allocation of consulting spend, service day consumption, alignment with Apple's project roadmap, etc.)
• Assist SAP Directors and Managers on senior-level communications related to project portfolio, department initiatives, metrics, and strategic directions
• Build and publish a monthly project portfolio and production support metrics.
• Maintain the relationship with outsourced contracting vendors and third-party solution providers
• Serve as the department's primary liaison to the Vendor Management Office (VMO) to ensure maximum efficiency from offshore contracting vendors
• Manage and influence a team of direct reports
• Assist SAP Directors and Managers with long-term skill-set and capacity planning
• Lead and report compliance with the SAP Project Lifecycle methodology
• Drive process improvement and efficiency projects

Minimum Qualifications

• 5+ years of people management experience
• 8+ years of SAP project/program management experience, SAP project implementation, or SAP end-user experience.
• Excellent written and verbal communications, including presentation delivery and meeting facilitation
• Credible Project Management - plans in advance, sets realistic timelines, breaks down work, documents everything, follows up with others, assertive and diplomatic
• Can effectively handle multiple, simultaneous activities and prioritize
• Can coach and give constructive feedback that leads to better outcomes for the team
• Experience with Reporting and Analytics tools

Preferred Qualifications

• BA or BS degree
• 10 or more years of project planning experience with SAP Programs or ERP End-User
• AP Program Management Office responsibilities
• Enjoys deep data analysis and has advanced Numbers or Microsoft Excel skills
• Advanced proficiency with Pages or Microsoft Word
• Advanced proficiency with Keynote or Microsoft PowerPoint
• Proficient with database software (e.g., FileMaker or Microsoft Access)

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis.