Banking Center Relationship Banker 2

The Banking Center Relationship Banker 2 role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals, based on Webster's Strategic Guidelines. The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication. Responsibilities Responds to customer needs in an accurate and timely fashion, capitalizing on resources and tools available. Evaluates needs of clients and offers appropriate financial products and services through needs‑based conversations to build and deepen relationships. Performs routine teller transactions such as deposits, withdrawals, check cash, loan payments, and other transactions as needed. Supports segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives. Exceeds individual and team goals in sales, service, and operations. Maintains compliance with federal and state regulations as well as bank policies and procedures. Meets or exceeds branch audits and operations evaluation requirements. Assists with supervision of banking‑center colleagues, offering coaching support and acting as a role model to onboard new bankers. Skills and Abilities Demonstrated success in leading, coaching, and motivating. Knowledge of all banking products and services. Keeps current with all systems used for branch transaction processing. Strong customer service skills and the ability to support teamwork, creating a positive working environment. Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays, and extended hours. Travel may be required to alternate Banking Centers. Education High School Diploma or General Education Degree (GED) required. Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent preferred. Experience 3–4 years customer sales/service experience with 1–2 years supervisory experience. Needs‑based banking sales experience preferred. The estimated salary range for this position is $23.08 USD to $26.00 USD. Actual salary may vary up or down depending on job‑related factors which may include knowledge, skills, experience, and location. This position is eligible for incentive compensation. Webster Financial Corporation and its subsidiaries (“Webster”) are equal‑opportunity employers committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr