Remote IT Service Desk Team Lead (ITIL/ITSM)

Koniag Services, Inc.

Remote job

Koniag IT Systems, LLC is seeking a Service Desk Team Lead to support a multi-tier service desk for a government customer. The role is remote and requires ability to obtain a Public Trust. The ideal candidate will lead Tier 1–3 operations, ensure SLA adherence, coordinate incident lifecycle, and drive continuous improvement in ITSM practices. Bachelor’s degree and 5+ years of service desk experience, plus ITIL certification, are required. #J-18808-Ljbffr Koniag Services, Inc.

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Vacancy posted 5 days ago

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