Communications Manager

Communications Manager

The Communications Manager leads the Anne Frank Center's strategic communications and marketing efforts to elevate its national profile as a leader in Holocaust education. This position develops and manages cohesive, brand-aligned communications across digital platforms, social media, media relations, marketing, and other public-facing channels. The role advises leadership, staff, and partners on communications strategy; coordinates projects that advance institutional priorities and engage key audiences; and supports fundraising and development through donor-focused communications and compelling impact storytelling.

Requires a bachelor's degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Working knowledge of Microsoft Office, Adobe, Canva, and other design software.

Develops a communications strategy to promote the Anne Frank Center as a national leader in Holocaust Education, including developing engaging and brand-aligned cross-channel content. Writes, edits, and shapes long- and short-form stories highlighting the AFC's activities across SC and the US. Content includes website features, newsletters, press releases, social media posts, calendar items, and multimedia storytelling in alignment with institutional priorities. Stay informed on Holocaust Education best practices and the evolving landscape. Coordinates with USC communications as needed.

Provides project oversight and coordination for the Anne Frank Center's communications initiatives. Manages timelines, deliverables, and workflows for projects including strategic marketing, event and program promotion, web design and development, public relations, creative and design services, and printing. Works with key AFC staff to promote events to targeted audiences.

Oversees the Anne Frank Center's social media accounts, including developing content and strategies to maximize engagement. Prioritizes focused engagement with partner schools and institutions. Partners with the Anne Frank House social media team as needed and as appropriate. This position must maintain a heightened sensitivity to the field of Holocaust Education at all times.

Researches, drafts, and prepares communications and public statements, including executive-level communications, talking points, videos, and correspondence for internal and external audiences. In consultation with Anne Frank Center leadership and the Office of the Provost, ensures messaging reflects institutional priorities and strategic goals. Leads crisis communications efforts when needed. Provides strategic communications guidance to Anne Frank Center partners to ensure consistency with AFC messaging, branding, and best practices. Develop press kit materials and monitor national promotion efforts.

Develops and maintains relationships with local, state, and national media outlets. Serve as the AFC liaison with all media outlets. Oversee proactive and reactive media engagement to maintain maximum visibility of AFC activities.

Collaborates with the AFC and USC development team to create resources that advance the organization's fundraising efforts. Develop donor communications, impact stories, campaign materials, etc.